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Disentangling the dynamics of service failure and service recovery in peer-to-peer accommodations : a triadic perspective
Kim, Hyunsu
;
So, Kevin Kam Fung
;
Mihalik, Brian J.
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266162
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2
An implementable optimization of airfare structure
So, Brian
- In:
Journal of revenue and pricing management
16
(
2017
)
5
,
pp. 441-465
Persistent link: https://www.econbiz.de/10011774438
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