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Search: subject:"Importance Performance Analysis"
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Customer satisfaction
52
Kundenzufriedenheit
51
Service quality
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Dienstleistungsqualität
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Importance-performance analysis
33
importance-performance analysis
25
Performance measurement
18
Performance-Messung
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Quality management
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Qualitätsmanagement
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Importance-performance analysis (IPA)
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Tourismuswirtschaft
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Hotellerie
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Tourismusmarketing
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IPA
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service quality
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China
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importance performance analysis
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Coronavirus
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Measurement
7
Destination management
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Destinationsmanagement
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International tourism
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Internationaler Tourismus
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Messung
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Nachhaltige Entwicklung
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Sustainable development
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Taiwan
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AHP approach
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AHP-Verfahren
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English
85
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Wu, Hsin-Hung
4
Han, Heesup
3
Kim, Jinkyung Jenny
3
Shieh, Jiunn-I
3
Altintas, Volkan
2
Gao, Han
2
Hu, Feng
2
Kotsi, Filareti
2
Lai, Ivan K. W.
2
Lin, Zhibin
2
Luo, Chu
2
Oey, Elia
2
Pike, Steven
2
Severt, Kimberly
2
Shahin, Arash
2
Shirouyehzad, Hadi
2
Sirakaya-Turk, Ercan
2
Suresh, M.
2
Teichert, Thorsten
2
Vlachos, Ilias
2
Wang, Yen-Yao
2
Agyeman, Yaw Boakye
1
Al Jahwari, Dawood Sulaiman
1
Allbright, David
1
Amiri, Maghsoud
1
Anbuudayasankar S. P.
1
Arbogast, Douglas
1
Asebah, Paul
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Atadil, Hilmi A.
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Auld, Christopher
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Azlinzuraini Ahmad
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Baković, Tomislav
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Balakrishnan, A. S.
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Balouei Jamkhaneh, Hadi
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Ba̧k, Monika
1
Bentz, Julia
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1
Bi, Jian-Wu
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Tourism management : research, policies, practice
8
International journal of hospitality management
6
Journal of travel and tourism marketing
5
International journal of productivity and quality management : IJPQM
4
Quality & Quantity: International Journal of Methodology
4
Journal of air transport management
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Tourism analysis : an interdisciplinary tourism & hospitality journal
3
International journal of contemporary hospitality management
2
International journal of quality & reliability management
2
Journal of hospitality marketing & management
2
Service business
2
Tourism and hospitality research : the surrey quarterly review
2
Tourism planning & development
2
Transport Policy
2
African journal of science, technology, innovation and development : AJSTID
1
American Journal of Business
1
Australasian marketing journal
1
Benchmarking : an international journal ; BIJ
1
Business process management journal
1
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
1
IEEE transactions on engineering management : EM
1
International Journal of Financial Services Management
1
International Journal of Production Economics
1
International Journal of Services, Economics and Management
1
International journal of enterprise network management : IJENM
1
International journal of innovation and technology management
1
International journal of integrated supply management : IJISM
1
International journal of learning and change : IJLC
1
International journal of management and decision making : IJMDM
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of process management and benchmarking : IJPMB
1
International journal of services and operations management : IJSOM
1
International journal of services, economics and management
1
Journal of Air Transport Management
1
Journal of Electronic Commerce in Organizations (JECO)
1
Journal of Enterprising Culture (JEC)
1
Journal of business research : JBR
1
Journal of destination marketing & management
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
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ECONIS (ZBW)
84
RePEc
12
Other ZBW resources
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1
Measuring COVID-19's impact on international HE students and intervention satisfaction : implications for marketing theory and practice
Greenland, Steven
;
Saleem, Muhammad Abid
;
Misra, Roopali
; …
- In:
Journal of marketing for higher education
34
(
2024
)
1
,
pp. 44-71
Persistent link: https://www.econbiz.de/10014566931
Saved in:
2
Evaluation and determinants of satisfaction with the urban-rural interface area liveability toward "15-min city" : a case study in Henan Province, China
Chen, Jing
;
Zhai, Shiyan
;
Song, Genxin
;
Huang, Shaopu
; …
- In:
Ecological economics : the transdisciplinary journal of …
214
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014452060
Saved in:
3
Assessing sustainable tourism development through service supply chain process maturity and service quality model
Balouei Jamkhaneh, Hadi
;
Shahin, Reza
;
Shahin, Arash
- In:
The international journal of productivity and …
72
(
2023
)
7
,
pp. 2046-2068
Persistent link: https://www.econbiz.de/10014338872
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4
Opportunity recognition for entrepreneurs based on a business model for sustainability : a systematic approach and its application in the dutch dairy farming sector
Salimi, Negin
- In:
IEEE transactions on engineering management : EM
70
(
2023
)
11
,
pp. 3728-3744
Persistent link: https://www.econbiz.de/10014424454
Saved in:
5
Post COVID-19 online shopping in South Africa : a mediation analysis of customer satisfaction on e-service quality and purchase intention
Mtotywa, Matolwandile Mzuvukile
;
Kekana, Charles
- In:
African journal of science, technology, innovation and …
15
(
2023
)
5
,
pp. 533-546
Persistent link: https://www.econbiz.de/10014369337
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6
Visitor satisfaction of Zoo tourism in Ghana
Agyeman, Yaw Boakye
;
Asebah, Paul
- In:
Tourism planning & development
20
(
2023
)
6
,
pp. 1140-1159
Persistent link: https://www.econbiz.de/10014393328
Saved in:
7
Identifying and improving customer preferences of frozen tuna for the export market
Oey, Elia
;
Puspitasari, Pande Putu Maharani
;
Fransiska, …
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 512-535
Persistent link: https://www.econbiz.de/10014364126
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8
Readiness assessment for change in primary healthcare due to COVID-19 pandemic
Thomas, Albi
;
Suresh, M.
- In:
International journal of services and operations …
45
(
2023
)
4
,
pp. 552-568
Persistent link: https://www.econbiz.de/10014364443
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9
Managing visitor experience at religious heritage sites
Pande, Kiranraj
;
Shi, Fangfang
- In:
Journal of destination marketing & management
29
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014482995
Saved in:
10
Measuring service quality with text analytics : considering both importance and performance of consumer opinions on social and non-social online platforms
Lu, Lin
;
Xu, Pei
;
Wang, Yen-Yao
;
Wang, Yu
- In:
Journal of business research : JBR
169
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014468560
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