Rahman, Nayem; Smith, Aaron W. - In: International Journal of Knowledge-Based Organizations … 7 (2017) 1, pp. 78-88
Agile and Lean methodologies are often positioned as a rejection of heavy handed process and governance. But IT Service … Management, Agile, and Lean are all focused on the same thing: How to get valuable work done quickly and efficiently in the … constraints. ITIL, Agile and Lean all contain best-practices to define and manage these constraints and the contexts in which they …