Lanz, Bruno; Provins, Allan - CER-ETH Center of Economic Research, Department of … - 2012
utilities. A commonly observed tendency of customers to opt for the status quo option may signal unwillingness to trade … examine status-quo choices and systematic non-trading behaviour in a discrete choice experiment encompassing a wide range of … the description of the status quo and the survey administration mode (online vs. in person). Second, we define service …