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~institution:"Charles H. Dyson School of Applied Economics and Management, Cornell University"
~institution:"European Association of Agricultural Economists - EAAE"
~institution:"Inter-American Development Bank"
~institution:"Technische Universität Braunschweig"
~subject:"Krankenhaus"
~type_genre:"Case study"
~type_genre:"Sammlung"
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Betriebliche Konfliktlotsen als Instrument eines mitarbeiterorientierten Qualitätsmanagements für Dienstleistungsunternehmen am Beispiel eines Krankenhauses
Grosser, Michaela
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2011
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