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~institution:"Christel DeHaan Tourism and Travel Research Institute <Nottingham>"
~institution:"Nomos Verlagsgesellschaft"
~person:"Ennew, Christine T."
~person:"Kirchhoff, Susanne"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Service quality
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Ennew, Christine T.
Kirchhoff, Susanne
Gouthier, Matthias
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Christel DeHaan Tourism and Travel Research Institute <Nottingham>
Nomos Verlagsgesellschaft
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Discussion paper series / Christel DeHaan Tourism and Travel Research Institute
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ECONIS (ZBW)
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Was bleibt vom Wandel? : Journalismus zwischen ökonomischen Zwängen und gesellschaftlicher Verantwortung
Kirchhoff, Susanne
(
ed.
);
Prandner, Dimitri
(
ed.
); …
-
2017
-
1. Auflage
Persistent link: https://www.econbiz.de/10011517579
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2
Service failure and service recovery in toruism : a review
Ennew, Christine T.
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001846987
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