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~institution:"Deutsches Institut für Normung"
~institution:"Dpunkt.Verlag <Heidelberg>"
~institution:"Verlag Franz Vahlen"
~subject:"Product differentiation"
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Product differentiation
Dienstleistungsmanagement
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Service management
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Customer Enabled Catalogue Architecture
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Deutsches Institut für Normung
Dpunkt.Verlag <Heidelberg>
Verlag Franz Vahlen
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IT-Servicekatalog : Services in der IT professionell designen und erfolgreich implementieren
Scholderer, Robert
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2017
Persistent link: https://www.econbiz.de/10011864782
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