Konzelmann, Suzanne J.; Wilkinson, Frank; Mankelow, Roy - ESRC Centre for Business Research - 2007
technology have generated pressures resulting in enhancement of the quality and efficiency of service provision, expansion in …, the changes have also led to a deterioration in the economic and social status of professional work, adversely impacting … on the social and psychological well-being of professional workers. This paper examines these developments in five …