Crew, Michael A. (contributor); … - 2009
1. Service quality, price caps and the uso under entry / Michael A. Crew and Paul R. Kleindorfer -- 2. Estimating the … impact of price regulation on service quality in post / Gregory Swinand ... [et al.] -- 3. Price and quality of service … services / Richard Robinson and Jane McMurdie -- 7. Costing elements of the universal service / Richard Bradley, Phil Burns and …