Ibrahim, M.K.M.; Ribbers, P.M.A.; Bettonvil, B.W.M. - Erasmus Research Institute of Management (ERIM), ERIM … - 2007
This paper analyses how human knowledge resources affect capabilities and subsequently attainment of operational and … findings indicate that human knowledge positively influences IOS capabilities related to cross-organizational business … processes and transfer of knowledge. The data show that strategic benefits are the consequence of knowledge transfer, when the …