Van Den Bosch, Frans A J; Hensmans, Hensmans, M.; … - Erasmus Research Institute of Management (ERIM), … - 2000
The emergence of electronic commerce complexes raises important questions regarding competence building and leveraging, both for practitioners and strategy scholars. Competences of brick-and-mortar incumbents (large and mature players) are being challenged by new entrants' click-and-mortar or...