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~institution:"International Association for the Study of Insurance Economics"
~isPartOf:"Geneva Association - Working Papers Series"
~language:"eng"
~language:"ron"
~subject:"Kundenmanagement"
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Kundenmanagement
Versicherungswirtschaft
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risk management
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Schmidt, Tyrrell
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International Association for the Study of Insurance Economics
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Geneva Association - Working Papers Series
Etudes et Dossiers, No. 355(2010)
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Creating Valuable Relationships with your Customers
Schmidt, Tyrrell
-
International Association for the Study of Insurance …
-
2009
Definitions of CVM and CRM are plentiful but they all have customer at their core: "...customer centric
business
…
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