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~institution:"Svenska Handelshögskolan <Helsinki>"
~language:"eng"
~person:"Blomqvist, Hans C."
~person:"Grönroos, Christian"
~subject:"Customer value"
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Blomqvist, Hans C.
Grönroos, Christian
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Service productivity : toward a conceptualisation of the transformation of inputs into customer value in services
Grönroos, Christian
(
contributor
); …
-
2000
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001536013
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