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~institution:"Svenska Handelshögskolan <Helsinki>"
~language:"eng"
~person:"Blomqvist, Hans C."
~person:"Grönroos, Christian"
~type_genre:"Working Paper"
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Blomqvist, Hans C.
Grönroos, Christian
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ECONIS (ZBW)
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Towards a dynamic communication model : a useful tool in relationship communication
Finne, Åke
(
contributor
);
Grönroos, Christian
(
contributor
)
-
2006
Persistent link: https://www.econbiz.de/10003301182
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Service productivity : toward a conceptualisation of the transformation of inputs into customer value in services
Grönroos, Christian
(
contributor
); …
-
2000
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001536013
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