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~institution:"Svenska Handelshögskolan <Helsinki>"
~language:"eng"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistung"
~type_genre:"Arbeitspapier"
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Beziehungsmarketing
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Services
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Customer value
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Svenska Handelshögskolan <Helsinki>
National Bureau of Economic Research
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Workshop on the Economics of Information Societies <1, 1995, Toronto>
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Meddelanden från Svenska Handelshögskolan
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ECONIS (ZBW)
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Service productivity : toward a conceptualisation of the transformation of inputs into customer value in services
Grönroos, Christian
(
contributor
); …
-
2000
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001536013
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2
What is a virtual service? : Broadening the perspective on technology-based services
Isoniemi, Kristina
(
contributor
); …
-
2000
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001536545
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