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Behavioral factors
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Kano’s Model
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Malaysian banking industry
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customer service delivery
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online banking
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Aliyu, Alhaji Abubakar
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ToKnowPress
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
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Agricultural and Applied Economics Association - AAEA
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The South Asian Network for Development and Environmental Economics
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Diversity, Technology, and Innovation for Operational Competitiveness: Proceedings of the 2013 International Conference on Technology Innovation and Industrial Management
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The Impact of Online Banking on Customer Service Delivery in the Malaysian Banking Industry: Kano’s Model Appraoch
Tasmin, R.
;
Aliyu, Alhaji Abubakar
;
Norazlin, H.
; …
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ToKnowPress
in achieving the overall aim of the research as well as testing the stated hypotheses.
Behavioral
factors
such as …
Persistent link: https://www.econbiz.de/10010737518
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