Protzman, Charles; Protzman, Daniel; Keen, William - 2019
Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- Dedication -- Foreword -- Preface -- Acknowledgments -- 1: The BASICS Model Overview -- 2: The BASICS Model: Baseline (B) -- 3: BASICS Model: Assess/Analyze (A) -- 4: BASICS Model: Suggest Solutions (S) -- 5: BASICS...