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~isPartOf:"Academy of Management journal : AMJ"
~person:"Kor, Yasemin Y."
~person:"Ployhart, Robert E."
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Dienstleistungsqualität
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Kor, Yasemin Y.
Ployhart, Robert E.
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Academy of Management journal : AMJ
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ECONIS (ZBW)
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Acquiring and developing human capital in service contexts : the interconnectedness of human capital resources
Ployhart, Robert E.
;
Iddekinge, Chad H. van
;
MacKenzie, …
- In:
Academy of Management journal : AMJ
54
(
2011
)
2
,
pp. 353-368
Persistent link: https://www.econbiz.de/10009156512
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The consequences of human resource stocks and flows : a longitudinal examination of unit service orientation and unit effectiveness
Ployhart, Robert E.
;
Weekley, Jeff A.
;
Ramsey, Jase
- In:
Academy of Management journal : AMJ
52
(
2009
)
5
,
pp. 996-1015
Persistent link: https://www.econbiz.de/10003906466
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