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~isPartOf:"Academy of Management journal : AMJ"
~subject:"Emotion"
~subject:"Manufacturing occupations"
~subject:"USA"
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Academy of Management journal : AMJ
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4
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American metal market, 1976, May 14, suppl.
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Borders in service : enactments of nationhood in transnational call centres
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Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
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Erfolgsfaktor Emotionalisierung : wie Unternehmen die Herzen der Kunden gewinnen
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European journal of industrial relations
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1
Negotiating the challenges of a calling : emotion and enacted sensemaking in animal shelter work
Schabram, Kira
;
Maitlis, Sally
- In:
Academy of Management journal : AMJ
60
(
2017
)
2
,
pp. 584-609
Persistent link: https://www.econbiz.de/10011689407
Saved in:
2
Emotional labor dynamics : a momentary approach
Gabriel, Allison S.
;
Diefendorff, James M.
- In:
Academy of Management journal : AMJ
58
(
2015
)
6
,
pp. 1804-1825
Persistent link: https://www.econbiz.de/10011427800
Saved in:
3
The threshold effect of participative leadership and the role of leader information sharing
Lam, Catherine K.
;
Huang, Xu
;
Chan, Simon C. H.
- In:
Academy of Management journal : AMJ
58
(
2015
)
3
,
pp. 836-855
Persistent link: https://www.econbiz.de/10011336978
Saved in:
4
Daily customer mistreatment and employee sabotage against customers : examining emotion and resource perspectives
Wang, Mo
;
Liao, Hui
;
Zhan, Yujie
;
Shi, Junqi
- In:
Academy of Management journal : AMJ
54
(
2011
)
2
,
pp. 312-334
Persistent link: https://www.econbiz.de/10009156515
Saved in:
5
An employment systems approach to turnover : human resources practices, quits, dismissals, and performance
Batt, Rosemary L.
;
Colvin, Alexander James
- In:
Academy of Management journal : AMJ
54
(
2011
)
4
,
pp. 695-717
Persistent link: https://www.econbiz.de/10009304016
Saved in:
6
Waking up on the right or wrong side of the bed : start-of-workday mood, work events, employee affect, and performance
Rothbard, Nancy P.
;
Wilk, Steffanie L.
- In:
Academy of Management journal : AMJ
54
(
2011
)
5
,
pp. 959-980
Persistent link: https://www.econbiz.de/10009407907
Saved in:
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