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~isPartOf:"Accounting horizons : a quarterly publication of the American Accounting Association"
~isPartOf:"The service industries journal"
~subject:"Financial audit"
~subject:"Hotel industry"
~subject:"Kundenzufriedenheit"
~subject:"Wirtschaftsprüfung"
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Search: "Dienstleistungsqualität"
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Financial audit
Hotel industry
Kundenzufriedenheit
Wirtschaftsprüfung
Dienstleistungsqualität
350
Service quality
350
Customer satisfaction
100
Beziehungsmarketing
76
Relationship marketing
76
Consumer behaviour
63
Konsumentenverhalten
63
Dienstleistungssektor
31
Service industry
31
audit quality
28
Taiwan
25
Performance measurement
19
Performance-Messung
19
Fee (Remuneration)
18
Honorar
18
Customer service
17
Kundenservice
17
Spain
17
Spanien
17
Beschwerdemanagement
16
Complaint management
16
Quality management
16
Qualitätsmanagement
16
service quality
16
Gesundheitsversorgung
15
Health care
15
Hospital
15
Hotellerie
15
Krankenhaus
15
Dienstleistung
14
Services
14
customer satisfaction
13
Customer integration
12
Customer value
12
E-commerce
12
Electronic Commerce
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165
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167
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167
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Palmrose, Zoe-Vonna
3
Zimmerman, Aleksandra B.
3
Asthana, Sharad C.
2
Bills, Kenneth L.
2
Chang, Hong-Sheng
2
Chi, Wuchun
2
Ghosh, Aloke
2
Kandampully, Jay
2
León-Darder, Fidel
2
Li, Chan
2
Lisic, Ling Lei
2
Mas-Verdu, Francisco
2
Masli, Adi
2
Park, Sang-June
2
Peters, Gary F.
2
Pevzner, Mikhail
2
Pla-Barber, José
2
Raman, Krishnamurthy K.
2
Rayburn, Steven W.
2
Rha, June-young
2
Schroeder, Joseph H.
2
Tsaur, Sheng-hshiung
2
Xing, Cunyu
2
Xu, Hongkang
2
Zhou, Jian
2
Agarwalla, Sobhesh Kumar
1
Aghaei, Iman
1
Aier, Jagadison K.
1
Aimin, Wang
1
Alkire, Linda
1
Allen, Robert D.
1
Alves, Helena
1
Amin, Muslim
1
Anderson, Sidney
1
Anosike, Uchenna Paschal
1
Apetrei, Andreea
1
Arasli, Huseyin
1
Archer-Brown, Chris
1
Arici, Hasan Evrim
1
Ashill, Nicholas
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Accounting horizons : a quarterly publication of the American Accounting Association
The service industries journal
International journal of hospitality management
271
Journal of retailing and consumer services
217
Auditing : a journal of practice & theory
169
Journal of business research : JBR
151
The journal of services marketing
130
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
128
International journal of contemporary hospitality management
109
Journal of hospitality marketing & management
109
Journal of travel and tourism marketing
94
The accounting review : a publication of the American Accounting Association
91
Tourism management : research, policies, practice
82
Cogent business & management
77
Services marketing quarterly
76
Managerial auditing journal
66
Journal of air transport management
65
Service business
64
The TQM journal : the international review of organizational improvement
63
International journal of auditing : IJA
61
International journal of quality and service sciences
57
International journal of services and operations management
57
International journal of quality & reliability management
53
Total quality management & business excellence
53
Journal of service research : JSR
52
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
51
International journal of productivity and quality management : IJPQM
49
International journal of services, economics and management
46
Asia Pacific journal of marketing and logistics
45
Journal of service management
45
Journal of Asian finance, economics and business : JAFEB
44
Managing service quality : MSQ ; an international journal
41
Journal of accounting and public policy
40
Quality management journal : QMJ
37
The international journal of bank marketing : IJBM
37
Advances in accounting : a research annual
34
Tourism management perspectives : TMP
33
Journal of service research
30
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
29
International journal of services and operations management : IJSOM
29
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ECONIS (ZBW)
167
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167
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1
The importance of perceived fairness in product customization settings
Scholl-Grissemann, Ursula
;
Sauer, Nicola E.
;
Teichmann, …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 823-842
Persistent link: https://www.econbiz.de/10013362153
Saved in:
2
An examination of the terminal year in an auditor-client relationship
Aier, Jagadison K.
;
Jones, Keith L.
;
Lian, Qiyang
; …
- In:
Accounting horizons : a quarterly publication of the …
38
(
2024
)
2
,
pp. 1-25
Persistent link: https://www.econbiz.de/10014576908
Saved in:
3
Practitioner perspectives on going concern opinion research and suggestions for further study, part 1, outcomes and consequences
Geiger, Marshall A.
;
Gold, Anna
;
Wallage, Philip
- In:
Accounting horizons : a quarterly publication of the …
38
(
2024
)
2
,
pp. 153-168
Persistent link: https://www.econbiz.de/10014576973
Saved in:
4
Strength of audit firms' human resource systems and client-level audit outcomes : evidence from a multiple source study
Pruijssers, Jorien L.
;
Simac, Ines
;
Willekens, Marleen
- In:
Accounting horizons : a quarterly publication of the …
38
(
2024
)
2
,
pp. 197-224
Persistent link: https://www.econbiz.de/10014576976
Saved in:
5
Thinking like an auditor : evaluating information to arrive at evidence-based conclusions
Allen, Robert D.
;
Gramling, Audrey A.
;
Hermanson, Dana R.
- In:
Accounting horizons : a quarterly publication of the …
37
(
2023
)
4
,
pp. 1-8
Persistent link: https://www.econbiz.de/10014446153
Saved in:
6
Auditor materiality threshold and audit quality : evidence from the revised ISA 700 in the United Kingdom
Beng Wee Goh
;
Lee, Jimmy
;
Li, Dan
;
Li, Na
;
Wang, Muzhi
- In:
Accounting horizons : a quarterly publication of the …
37
(
2023
)
3
,
pp. 147-170
Persistent link: https://www.econbiz.de/10014370658
Saved in:
7
Exogenous loss of analyst coverage and choice of audit quality
Fung, Simon Yu Kit
;
Wang, Zheng
;
Zhang, Liandong
;
Zhu, …
- In:
Accounting horizons : a quarterly publication of the …
37
(
2023
)
1
,
pp. 71-92
Persistent link: https://www.econbiz.de/10014314687
Saved in:
8
Client acquisition following an auditor's unethical behavior : an examination of reputational consequences following KPMG's ''steal the exam'' scandal
Hale, Kevin
;
Truelson, J. Mike
- In:
Accounting horizons : a quarterly publication of the …
37
(
2023
)
2
,
pp. 85-104
Persistent link: https://www.econbiz.de/10014314851
Saved in:
9
Avatar-mediated service encounters : impacts and research agenda
Watanabe, Kentaro
;
Ho, Bach Quang
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 134-153
Persistent link: https://www.econbiz.de/10014321569
Saved in:
10
Determinants of customer loyalty in online group-buying : the self-regulation mechanism
Chang, Chun-Ming
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 400-421
Persistent link: https://www.econbiz.de/10014321595
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