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Herrington, Mike
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Across the board
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International journal of entrepreneurship and small business
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Why Not a Do-it-Yourself Baldrige Award - Many companies are using Malcolm Baldrige criteria to assess--and improve--themselves.
Herrington, Mike
- In:
Across the board
31
(
1994
)
9
,
pp. 34-38
Persistent link: https://www.econbiz.de/10006709533
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Two new books examine why TQM fails--and succeeds.
Herrington, Mike
- In:
Across the board
31
(
1994
)
5
,
pp. 52
Persistent link: https://www.econbiz.de/10006709613
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What Does a Customer Want - In the long run, everything. But if you give him the right thing at the wrong time, you'll find yourself with an ex-customer.
Herrington, Mike
- In:
Across the board
30
(
1993
)
3
,
pp. 43-46
Persistent link: https://www.econbiz.de/10006711680
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