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customer knowledge management
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customer satisfaction
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Albarq, Abbas N.
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Journal of Knowledge Management
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International journal of electronic customer relationship management : IJECRM
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International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
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Management dynamics in the knowledge economy
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The impact of CKM and customer satisfaction on customer loyalty in Saudi banking sector: The mediating role of customer trust
Albarq, Abbas N.
- In:
Administrative Sciences
13
(
2023
)
3
,
pp. 1-13
This study aims to explore the role of
customer
knowledge
management
(CKM) and satisfaction as antecedents of customer …
Persistent link: https://www.econbiz.de/10014333234
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