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~isPartOf:"Advances in hospitality and leisure"
~isPartOf:"European journal of marketing"
~isPartOf:"Journal of hospitality marketing & management"
~subject:"Service quality"
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Service quality
Beziehungsmarketing
6
Consumer behaviour
6
Customer retention
6
Konsumentenverhalten
6
Kundenbindung
6
Relationship marketing
6
Customer satisfaction
4
Dienstleistungsqualität
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Hotel industry
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customer loyalty
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customer retention
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Brand hero
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Corporate Social Responsibility
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Adzoyi, Paulina N.
1
Blomme, Robert J.
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Gremler, Dwayne D.
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Honyenuga, Ben Q.
1
Martínez García de Leaniz, Patricia
1
Rodríguez del Bosque, Ignacio A.
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Saleem, Muhammad Abid
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Torkzadeh, Samaneh
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Wasaya, Allah
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Yaseen, Asif
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Advances in hospitality and leisure
European journal of marketing
Journal of hospitality marketing & management
Journal of retailing and consumer services
9
The service industries journal
4
Services marketing quarterly
3
The journal of services marketing
3
Cogent business & management
2
International journal of services and operations management : IJSOM
2
Journal for global business advancement : JGBA
2
Journal of business economics and management
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Journal of business research : JBR
2
Journal of contemporary management : JMC
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Journal of service management
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Marktorientiertes Management
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Reihe Dienstleistungsmanagement | Dienstleistungsmarketing
2
The journal of applied business research
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Academic journal of economic studies
1
Asia Pacific journal of marketing and logistics
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Bangladesh journal of political economy
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Benchmarking : an international journal
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Betriebswirtschaftliche Forschung und Praxis : BFuP
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Brand management ; Vol. 2
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British journal of management : BJM
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Business and Economic Research : BER
1
Business and management issues in the global and digital era : Indonesian perspectives
1
Business performance measurement and management
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Business process management journal
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Central European business review : CEBR
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EIKV Schriftenreihe zum Wissens- und Wertemanagement
1
Economic research
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Electronic commerce research and applications
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EuroMed journal of management
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Future of Business and Finance
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Fuzzy economic review : the review of the International Association for Fuzzy-Set Management and Economy
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Grundlagen des After Sales Marketing
1
Handbook of research on intelligent techniques and modeling applications in marketing analytics
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IEEE transactions on engineering management : EM
1
IIMB management review
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Industrial marketing management : the international journal for industrial and high-tech firms
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From customer readiness to customer retention : the mediating role of customer psychological and behavioral engagement
Torkzadeh, Samaneh
;
Zolfagharian, Mohammadali
; …
- In:
European journal of marketing
56
(
2022
)
7
,
pp. 1799-1829
Persistent link: https://www.econbiz.de/10013352641
Saved in:
2
Hotel customer retention : a study of customers' perspectives in an emerging market
Adzoyi, Paulina N.
;
Blomme, Robert J.
;
Honyenuga, Ben Q.
- In:
Advances in hospitality and leisure
17
(
2022
),
pp. 21-36
Persistent link: https://www.econbiz.de/10014309047
Saved in:
3
Drivers of customer loyalty and word of mouth intentions : moderating role of interactional justice
Saleem, Muhammad Abid
;
Yaseen, Asif
;
Wasaya, Allah
- In:
Journal of hospitality marketing & management
27
(
2018
)
8
,
pp. 877-904
Persistent link: https://www.econbiz.de/10011957277
Saved in:
4
Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia
;
Rodríguez del …
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
Saved in:
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