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~isPartOf:"Advances in services innovations"
~type_genre:"Book section"
~type_genre:"Conference paper"
~type_genre:"Government document"
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Call centre
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Callcenter
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Queueing theory
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Warteschlangentheorie
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Mandelbaum, Avishai
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Zeltyn, Sergey
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Advances in services innovations
MCQT'10 : computational methods and applications in queueing theory
9
Retrial queues and related models
7
Computational methods and applications in queueing theory
3
International journal of production economics
3
Mathematics in business management : [International Conference on Mathematics in Engineering and Business Management during 9 - 10 March 2012, Chennai, India]
3
Rapid modelling for increasing competitiveness : tools and mindset ; [proceedings of the 1st Rapid Modelling Conference, "Increasing Competitiveness - Tools and Mindset", June 29 - July 1, 2009, Neuchâtel, Switzerland]
3
Advances in stochastic models of manufacturing and service operations
2
Analytical and stochastic modelling techniques
2
Annals of operations research ; volume 244, number 2 (September 2016)
2
Building intuition : insights from basic operations management models and principles
2
LISS 2012 ; Vol. 1
2
Modelling and decisions in economics : essays in honor of Franz Ferschl ; with 31 tables
2
Probability methods in business and industry in honor of Benjamin Avi-Itzhak and Matthew J. Sobel
2
Produktions- und Logistikmanagement : Festschrift für Günther Zäpfel zum 65. Geburtstag
2
Queueing theory and network applications
2
Stochastic modeling and optimization of manufacturing systems and supply chains
2
Stochastic models of manufacturing and service system operations
2
Advances in analytics and applications
1
Aktuelle Methoden und Systeme, insbesondere zur Produktionsplanung : Beiträge zu einem Workshop am 23. - 24.10.1998 ; der Workshop fand im Rahmen der Gastdozentur der Mannesmann AG statt
1
Annals of operations research ; 226
1
Annals of operations research ; 229
1
Annals of operations research ; 235
1
Annals of operations research ; volume 258, number 2 (November 2017)
1
Annals of operations research ; volume 274, numbers 1/2 (March 2019)
1
Annals of operations research ; volume 284, numbers 1 (January 2020)
1
Behavioral operational research : theory, methodology and practice
1
Beiträge zur Theorie der Unternehmung : Horst Albach zum 80. Geburtstag
1
Computational optimization in economics and finance research compendium
1
Computer-aided scheduling of public transport : [selected papers presented at the Eightth International Conference on Computer-Aided Scheduling of Public Transport (CASPT 2000), Berlin, Germany, from June 21st to 23rd, 2000]
1
Delivery of urban services : with a view towards applications in management science and operations research
1
Dienstleistungskolloquium am 21.04.2005 an der Universität Kaiserslautern : [... das 3. Dienstleistungskolloquium ...]
1
Dynamics in logistics : second international conference, LDIC 2009, Bremen, Germany, August 2009 ; proceedings
1
Dynamics of globalization at the crossroads of economics
1
E-Life: web-enabled convergence of commerce, work, and social life : 10th Workshop on E-Business, WEB 2011 ; Shanghai, China, December 2011 ; revised selected papers
1
Economic complexity : non-linear dynamics, multi-agents economies, and learning ; [...selection of communications presented at the COMPLEXITY2000 workshop held in Aix en Provence, France, 4 - 6 May 2000]
1
Einfachheit in Wirtschaftsinformatik und Controlling : Festschrift für Heinz Lothar Grob
1
Enterprise information systems : 12th International Conference, ICEIS 2010, Funchal-Madeira, Portugal, June 8-12, 2010, Revised Selected Papers
1
Enterprise, business-process and information systems modeling : 13th International Conference, BPMDS 2012, 17th International Conference, EMMSAD 2012, and 5th EuroSymposium, held at CAiSE 2012, Gdańsk, Poland, June 25 - 26, 2012 ; proceedings
1
Entwicklungen in Produktionswissenschaft und Technologieforschung : Festschrift für Professor Dieter Specht
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Service engineering in action: the Palm/Erlang-A queue, with applications to call centers
Mandelbaum, Avishai
;
Zeltyn, Sergey
- In:
Advances in services innovations
,
(pp. 17-45)
.
2007
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