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~isPartOf:"American economic journal : a journal of the American Economic Association"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~language:"eng"
~language:"nor"
~language:"und"
~person:"Chua, Bee-Lia"
~person:"Kim, Seongseop"
~person:"Line, Nathaniel D."
~person:"Qu, Hailin"
~person:"Seo, Soobin"
~subject:"Employee retention"
~subject:"Germany"
~subject:"Kapitaleinkommen"
~subject:"Konjunktur"
~subject:"Konsumentenverhalten"
~subject:"Kundenzufriedenheit"
~subject:"Markenimage"
~subject:"Wirkungsanalyse"
~type_genre:"Article in journal"
~type_genre:"Aufsatz im Buch"
~type_genre:"Book section"
~type_genre:"Übersichtsarbeit"
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Employee retention
Germany
Kapitaleinkommen
Konjunktur
Konsumentenverhalten
Kundenzufriedenheit
Markenimage
Wirkungsanalyse
Consumer behaviour
40
Gastronomie
26
Restaurant industry
26
Hotel industry
23
Hotellerie
23
Customer satisfaction
19
Dienstleistungsqualität
18
Service quality
18
Beziehungsmarketing
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Relationship marketing
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Arbeitsverhalten
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Coronavirus
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Food
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Gastgewerbe
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Hospitality industry
7
Restaurants
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Work behaviour
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Arbeitszufriedenheit
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Brand management
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Job satisfaction
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Lebensmittel
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Markenführung
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Social servicescape
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Chua, Bee-Lia
Kim, Seongseop
Line, Nathaniel D.
Qu, Hailin
Seo, Soobin
Jang, Soocheong
41
Han, Heesup
38
Mattila, Anna S.
31
Kim, Woo Gon
16
Lee, Seoki
15
Hyun, Sunghyup Sean
14
Hanks, Lydia
13
Law, Chun Hung Roberts
13
Wong, IpKin Anthony
13
Zhang, Lu
13
Wu, Luorong
12
Gursoy, Dogan
11
Jeong, EunHa
11
Guchait, Priyanko
10
Lynn, Michael
10
Wei, Wei
10
Cho, Meehee
9
Heo, Cindy Yoonjoung
9
Hwang, Jinsoo
9
Jung, Hyo Sun
9
Liu, Qing
9
Lu, Lu
9
Miao, Li
9
So, Kevin Kam Fung
9
Chen, Ming-Hsiang
8
Kim, DongHee
8
Kim, Jong-Hyeong
8
Yoon, Hye Hyun
8
Back, Ki-Joon
7
Gao, Yixing
7
Guéguen, Nicolas
7
Jacob, Céline
7
Kang, Juhee
7
King, Ceridwyn
7
Magnini, Vincent P.
7
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American economic journal : a journal of the American Economic Association
International journal of hospitality management
Management science : journal of the Institute for Operations Research and the Management Sciences
Journal of travel and tourism marketing
18
International journal of contemporary hospitality management
15
Journal of hospitality marketing & management
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
6
Tourism management : research, policies, practice
4
Journal of vacation marketing
3
Journal of business research : JBR
2
Journal of destination marketing & management
2
Journal of vacation marketing : an international journal
2
The Cornell hospitality quarterly
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
Tourism economics : the business and finance of tourism and recreation
2
European journal of marketing
1
Journal of advertising
1
Journal of hospitality and tourism insights
1
Journal of retailing and consumer services
1
Psychology & marketing
1
Tourism and hospitality research : the surrey quarterly review
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Tourism management perspectives : TMP
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Tourism review
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ECONIS (ZBW)
51
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1
Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.
;
Hanks, Lydia
;
Dogru, Tarik
;
Lu, Lu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
Saved in:
2
Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
3
Mobile, traditional, and cryptocurrency payments influence consumer trust, attitude, and destination choice : Chinese versus Koreans
Quan, Wei
;
Moon, Hyoungeun
;
Kim, Seongseop
;
Han, Heesup
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013482236
Saved in:
4
Preference for utilitarian or hedonic value options during a pandemic crisis : the moderation effects of childhood socioeconomic status and sensation-seeking
Kim, Jungkeun
;
Kim, Seongseop
;
Jhang, Jihoon
;
Doust, …
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014310653
Saved in:
5
Customer verbal aggression and employee service sabotage : the mediating role of perceived discrimination
Lin, Derong
;
Shi, Zhao
;
Kim, Haemi
;
Qu, Hailin
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227719
Saved in:
6
Digital currency and payment innovation in the hospitality and tourism industry
Kim, Jinkyung Jenny
;
Radic, Aleksandar
;
Chua, Bee-Lia
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227651
Saved in:
7
When female (male) robot is talking to me : effect of service robots' gender and anthropomorphism on customer satisfaction
Seo, Soobin
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013185267
Saved in:
8
Antecedents and consequences of hotel customers' psychological ownership
Li, Shuhao
;
Qu, Hailin
;
Wei, Min
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435832
Saved in:
9
Antecedents and the underlying mechanism of customer intention of co-creating a dining experience
Im, Jinyoung
;
Qu, Hailin
;
Beck, Jeffrey A.
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012425014
Saved in:
10
Cruise ship dining experiencescape : the perspective of female cruise travelers in the midst of the COVID-19 pandemic
Radic, Aleksandar
;
Lück, Michael
;
Al-Ansi, Amr
;
Chua, …
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012547732
Saved in:
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