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~isPartOf:"Amfiteatru economic : an economic and business research periodical"
~isPartOf:"International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA"
~person:"Smith, Jeffery"
~subject:"Hochschule"
~subject:"Service industry"
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Amfiteatru economic : an economic and business research periodical
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
The journal of services marketing
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A quality system's impact on the service experience
Smith, Jeffery
;
Anderson, Sidney
;
Fox, Gavin
- In:
International journal of operations & production …
37
(
2017
)
12
,
pp. 1817-1839
Persistent link: https://www.econbiz.de/10011814762
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