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~isPartOf:"Application management : challenges - service creation - strategies"
~isPartOf:"Electronic commerce research and applications"
~subject:"Complementary goods"
~subject:"Kundenzufriedenheit"
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Complementary goods
Kundenzufriedenheit
Digitale Dienste
14
Web-based service
14
Betriebliches Informationssystem
5
Business intelligence system
5
Consumer behaviour
3
Konsumentenverhalten
3
Confidence
2
Customer satisfaction
2
Dienstleistungsqualität
2
E-commerce
2
Electronic Commerce
2
Enterprise
2
Innovation diffusion
2
Innovationsdiffusion
2
Internet
2
Lieferkette
2
Outsourcing
2
Service quality
2
Software
2
Supply chain
2
Unternehmen
2
Vertrauen
2
Auslandsverlagerung
1
Benutzerfreundlichkeit
1
Beziehungsmarketing
1
Complexity of services
1
Computer-aided logistics
1
Data security
1
Datensicherheit
1
Dienstleistung
1
Dienstleistungssektor
1
IT-gestützte Logistik
1
Information system
1
Informationssystem
1
Internet access
1
Komplementärgüter
1
Lateinamerika
1
Latin America
1
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Article
3
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Article in journal
3
Aufsatz in Zeitschrift
3
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English
3
Author
All
Fernández-Sabiote, Estela
1
Hwang, Woonam
1
Oh, Jungsuk
1
Román, Sergio
1
Rondan-Cataluña, Francisco Javier
1
Sanchez-Franco, Manuel J.
1
Published in...
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Application management : challenges - service creation - strategies
Electronic commerce research and applications
Journal of retailing and consumer services
7
Journal of internet commerce
4
Journal of management research
3
Asia Pacific journal of marketing and logistics
2
BestMasters
2
European journal of marketing : EJM
2
European journal of operational research : EJOR
2
Göttinger Beiträge zur Handwerksforschung
2
International journal of quality and service sciences
2
Journal of business research : JBR
2
Managing service quality : MSQ ; an international journal
2
Services marketing quarterly
2
The journal of services marketing
2
The service industries journal
2
Achieving outsourcing success by effectively spanning the client-vendor boundary : case-study perspectives on social structures in outsourcing relationships
1
Bangladeshi Case Study Series (Part
1
Cases on managing e-services
1
Cogent business & management
1
Economic research
1
Edition CIO
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
From customer retention to a holistic stakeholder management system : living a vision
1
Global outsourcing issues and trends
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Information systems and e-business management : ISeB
1
Information systems outsourcing : enduring themes, new perspectives and global challenges ; with 71 tables
1
Information systems research : ISR
1
International journal of business and systems research : IJBSR
1
International journal of business innovation and research
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of internet and enterprise management : IJIEM
1
International journal of networking and virtual organisations : IJNVO
1
International journal of production economics
1
Inventi impact: microfinance & banking
1
Journal of consumer research : JCR ; an interdisciplinary journal
1
Journal of education for business
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
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ECONIS (ZBW)
3
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1
Adding clicks to bricks : a study of the consequences on customer loyalty in a service context
Fernández-Sabiote, Estela
;
Román, Sergio
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 36-48
Persistent link: https://www.econbiz.de/10009730288
Saved in:
2
Virtual travel communities and customer loyalty : customer purchase involvement and web site design
Sanchez-Franco, Manuel J.
;
Rondan-Cataluña, Francisco …
- In:
Electronic commerce research and applications
9
(
2010
)
1/6
,
pp. 171-182
Persistent link: https://www.econbiz.de/10008933150
Saved in:
3
Adoption of new online services in the presence of network externalities and complementarities
Hwang, Woonam
;
Oh, Jungsuk
- In:
Electronic commerce research and applications
8
(
2009
)
1/6
,
pp. 3-15
Persistent link: https://www.econbiz.de/10003957888
Saved in:
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