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~isPartOf:"Applied economics"
~isPartOf:"Journal of banking & finance"
~isPartOf:"Journal of business research : JBR"
~person:"Gonçalves, Helena Milagre Martins"
~person:"Kuppelwieser, Volker"
~person:"Meißner, Martin"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Customer satisfaction
3
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2
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Customer experience
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EXQ
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Measurement
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Messung
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Price-sensitivity
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Gonçalves, Helena Milagre Martins
Kuppelwieser, Volker
Meißner, Martin
Ayanso, Anteneh
1
Baehre, Sven
1
Brush, Gregory J.
1
Carrión, Gabriel Cepeda
1
Crosby, Lawrence A.
1
Cruz-Ros, Sonia
1
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1
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1
Dietrich, Holger
1
Ganglmair-Wooliscroft, Alexandra
1
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1
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1
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1
Itani, Omar S.
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Jaramillo, Fernando
1
Kargar, Mehdi
1
Klaus, Philipp
1
Klinner, Nicole S.
1
Lu, Lin
1
Matsuoka, Kohsuke
1
Mengesha, Nigussie
1
Ndubisi, Nelson Oly
1
O'Dwyer, Michele
1
O'Malley, Lisa
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Peukert, Christian
1
Pfeiffer, Jella
1
Pfeiffer, Thies
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Stangl, Brigitte
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Walsh, Gianfranco
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Wang, Yen-Yao
1
Wang, Yu
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Applied economics
Journal of banking & finance
Journal of business research : JBR
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ECONIS (ZBW)
3
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Measuring customer experience quality : the EXQ scale revisited
Kuppelwieser, Volker
;
Klaus, Philipp
- In:
Journal of business research : JBR
126
(
2021
),
pp. 624-633
Persistent link: https://www.econbiz.de/10012494329
Saved in:
2
How virtual reality affects consumer choice
Meißner, Martin
;
Pfeiffer, Jella
;
Peukert, Christian
; …
- In:
Journal of business research : JBR
117
(
2020
),
pp. 219-231
Persistent link: https://www.econbiz.de/10012285933
Saved in:
3
Multi-group invariance in a third-order factorial model : attribute satisfaction
measurement
Gonçalves, Helena Milagre Martins
- In:
Journal of business research : JBR
66
(
2013
)
9
,
pp. 1292-1297
Persistent link: https://www.econbiz.de/10009756051
Saved in:
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