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~isPartOf:"Mastering the Automotive Challenges"
~isPartOf:"Service quality and management"
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Applied economics letters
Mastering the Automotive Challenges
Service quality and management
The second automobile revolution : trajectories of the world carmakers in the 21st century
23
Aftersales in der Automobilwirtschaft : Konzepte für Ihren Erfolg
12
Grundlagen der Automobilwirtschaft : das Standardwerk der Automobilbranche
7
International journal of automotive technology and management : IJATM
6
Jahrbuch der Absatz- und Verbrauchsforschung
5
The journal of structured finance
5
Handbuch Automobilbanken : Finanzdienstleistungen für Mobilität
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The American economic review
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ifo Schnelldienst
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Behavioral Branding : wie Mitarbeiterverhalten die Marke stärkt
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Hitotsubashi journal of economics
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Industrial marketing management : the international journal for industrial and high-tech firms
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Management of service businesses in Japan
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World review of entrepreneurship, management and sustainable development
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ECONIS (ZBW)
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The impact of the Massachusetts 2012 right to repair law on small, independent auto repair shops
Kahane, Leo H.
- In:
Applied economics letters
29
(
2022
)
10
,
pp. 873-879
Persistent link: https://www.econbiz.de/10013411813
Saved in:
2
Competition and dealership agglomeration in new car markets
Sewell, Ellen
- In:
Applied economics letters
18
(
2011
)
13/15
,
pp. 1279-1283
Persistent link: https://www.econbiz.de/10009348091
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3
Herausforderung Markt - wer erobert die strategische Kontrolle?
Reers, Jürgen
- In:
Mastering the Automotive Challenges
,
(pp. 145-168)
.
2006
Persistent link: https://www.econbiz.de/10003407566
Saved in:
4
Herausforderungen und Wertschöpfungspotenzial für Vertrieb und Kundendienst im Autolebenszyklus
Blanchet, Max
;
Rade, Jacques
- In:
Mastering the Automotive Challenges
,
(pp. 169-209)
.
2006
Persistent link: https://www.econbiz.de/10003407600
Saved in:
5
The link between customer satisfaction and dealer satisfaction : the case of the German car industry
Decker, Alexander
- In:
Service quality and management
,
(pp. 55-88)
.
1999
Persistent link: https://www.econbiz.de/10001407681
Saved in:
6
The sequential incident technique for innovations (SITI) : a tool for generating improvements and ideas in service processes
Decker, Alexander
;
Meißner, Harald
- In:
Service quality and management
,
(pp. 187-226)
.
1999
Persistent link: https://www.econbiz.de/10001407691
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