Muller, Emmanuel; Zenker, Andrea; Héraud, Jean-Alain - 2009
The undeniable importance of knowledge and innovation in modern economies justifies the increasing interest that … scholars are taking in studying knowledge-intensive busi-ness services (KIBS). Since the mid 1990s, there has been a … KIBS can be mainly described as the provision of knowledge-intensive inputs to the business process of other organiza …