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Leveraging organizational tenure to improve service performance : the role of
relational
coordination
among frontline service workers in China
Liu, Xiangmin
;
Zhang, Bulin
;
Zhang, Zhengtang
- In:
Asia Pacific business review
27
(
2021
)
5
,
pp. 690-709
Persistent link: https://www.econbiz.de/10012650340
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