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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Australasian marketing journal"
~source:"econis"
~subject:"Arbeitsverhalten"
~subject:"Kundenservice"
~subject:"Qualifikation"
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Arbeitsverhalten
Kundenservice
Qualifikation
Dienstleistungsberufe
3
Service workers
3
Dienstleistungssektor
2
Service industry
2
Arbeitsbedingungen
1
Arbeitskräfte
1
Beziehungsmarketing
1
Consumer behaviour
1
Customer and patient participation
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Customer satisfaction
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Customer service
1
Dienstleistung
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Dienstleistungsqualität
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Dirty work
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Gesundheitsversorgung
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Gesundheitswesen
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Health care
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Health care services
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Identity
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India
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Indien
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Konsumentenverhalten
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Kundenzufriedenheit
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Marketing management
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Marketingmanagement
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Relationship marketing
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Service employee adaptability
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Service employee flexibility
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Service quality
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Service variability
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Services
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Stigmatized labour
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Bell, Simon J.
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Goyal, Anita
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Paninchukunnath, Ajith
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Vredenburg, Jessica
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Asia Pacific journal of marketing and logistics
Australasian marketing journal
The journal of services marketing
8
Journal of service management
4
Journal of business research : JBR
3
Journal of service research : JSR
3
Zukunftsfeld Dienstleistungsarbeit : Professionalisierung - Wertschätzung - Interaktion
3
AMS-Report
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CESifo working papers
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Discussion paper series / IZA
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European journal of marketing : EJM
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The Oxford handbook of offshoring and global employment
2
British journal of management : BJM
1
CESifo Working Paper Series
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CLIC executive briefing
1
Economia dei servizi : mercati, istituzioni, management
1
Employee relations
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Global business and organizational excellence : a review of research & best practices
1
Graue Reihe
1
Harvard business review : HBR
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of contemporary hospitality management
1
International journal of quality and service sciences
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of selection and assessment
1
International journal of services and operations management
1
Journal for global business advancement : JGBA
1
Journal of business and psychology
1
Journal of international economics
1
Journal of managerial psychology
1
Journal of retailing
1
Journal of retailing and consumer services
1
Journal of service research
1
Journal of service theory and practice : JSTP
1
Journal of strategic marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
LISS 2012 ; Vol. 1
1
Managing service quality : MSQ ; an international journal
1
New technology, work and employment
1
Operations management : a strategic approach
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Variability in health care services : the role of service employee flexibility
Vredenburg, Jessica
;
Bell, Simon J.
- In:
Australasian marketing journal
22
(
2014
)
3
,
pp. 168-178
Persistent link: https://www.econbiz.de/10010427975
Saved in:
2
Service worker behaviours and service setting factes : consumers' perspective
Paninchukunnath, Ajith
;
Goyal, Anita
- In:
Asia Pacific journal of marketing and logistics
23
(
2011
)
3
,
pp. 304-326
Persistent link: https://www.econbiz.de/10009269533
Saved in:
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