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~isPartOf:"Asia Pacific journal of marketing and logistics"
~person:"Thaichon, Park"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungsqualität"
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Beziehungsmarketing
Dienstleistungsqualität
Customer satisfaction
2
Kundenzufriedenheit
2
Relationship marketing
2
Service quality
2
Apology
1
Beschwerdemanagement
1
Complaint management
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Consumer behaviour
1
Customer retention
1
Emotion
1
Empathy
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Konsumentenverhalten
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Likeability
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Reconciliation
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Thaichon, Park
Akhtar, Nadeem
3
Ahmad, Bilal
2
Fatima, Johra Kayeser
2
Jebarajakirthy, Charles
2
Lee, Dae Hui
2
Quach, Sara
2
Razzaque, Mohammed Abdur
2
Thaichon, Paramaporn
2
AR, Ilker Murat
1
Abdullah, Nor Asiah
1
Abror, Abror
1
Ahmed, Jashim Uddin
1
Ahn, Jiseon
1
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1
Akin, Mahmut Selami
1
Al-Hawari, Mohd Ahmad
1
Allameh, Sayyed Mohsen
1
Amenuvor, Fortune Edem
1
Asadi, Hassan
1
Baki, Birdogan
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Baoku, Li
1
Barnes, Bradley R.
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Basfirinci, Cigdem Sahin
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Boateng, Henry
1
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Chan, Shiu Fai
1
Chang, Kuo-chien
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Chen, Mu-Chen
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1
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1
Chen, Xianglan
1
Chew, Janet
1
Choudhry, Koushiki
1
Choudhury, Koushiki
1
Cilingir, Zuhal
1
Clemens, Michael Daniel
1
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Asia Pacific journal of marketing and logistics
Journal of retailing and consumer services
2
Australasian marketing journal
1
Journal of strategic marketing
1
Services marketing quarterly
1
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ECONIS (ZBW)
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Relationship outcomes following a service failure : the role of agent likability
Radu, Alexandru
;
Quach, Sara
;
Thaichon, Park
; …
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
2
,
pp. 364-379
Persistent link: https://www.econbiz.de/10013553058
Saved in:
2
The effects of service quality on internet service provider customers' behaviour : a mixed methods study
Quach, Sara
;
Jebarajakirthy, Charles
;
Thaichon, Park
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
3
,
pp. 435-463
Persistent link: https://www.econbiz.de/10011583360
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