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~isPartOf:"Beiträge zur Hochschulpolitik"
~isPartOf:"European research studies"
~isPartOf:"International journal of services and operations management"
~subject:"Kundenzufriedenheit"
~subject:"Quality management"
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Search: subject_exact:"Quality function deployment"
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Subject
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Kundenzufriedenheit
Quality management
Qualitätsmanagement
162
Dienstleistungsqualität
63
Service quality
63
Hochschule
39
Deutschland
38
Germany
36
Higher education institution
35
Bewertung
27
Evaluation
27
Qualitätssicherung
25
Kongress
24
India
20
Indien
20
Customer satisfaction
19
Studium
17
service quality
16
University education
15
Lean Production
13
Lean production
13
Industrie
12
Manufacturing industries
12
Product quality
12
Produktqualität
12
Standardisierung
12
Standardization
12
TQM
12
Business process management
11
Performance measurement
11
Performance-Messung
11
Prozessmanagement
11
quality
11
Lean Management
10
Lean management
10
Lehre
10
Consumer behaviour
9
Hospital
9
Konsumentenverhalten
9
Krankenhaus
9
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Online availability
All
Free
33
Undetermined
11
Type of publication
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Article
120
Book / Working Paper
42
Type of publication (narrower categories)
All
Article in journal
120
Aufsatz in Zeitschrift
120
Graue Literatur
37
Non-commercial literature
37
Konferenzschrift
33
Conference proceedings
29
Collection of articles of several authors
25
Sammelwerk
25
Amtsdruckschrift
20
Government document
20
Case study
5
Fallstudie
5
Aufsatzsammlung
4
Forschungsbericht
1
Gesetz
1
Law
1
Mehrbändiges Werk
1
Multi-volume publication
1
Quelle
1
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Language
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English
136
German
39
Author
All
Schreier, Gerhard
13
Devadasan, S. R.
6
Hopbach, Achim
5
Michalk, Barbara
5
Wolf, Claudia
5
Murugesh, R.
3
Ratter, Emil
3
Smith, Alan D.
3
Vinodh S
3
Al-Khalili, Amjad
2
Amjad Khalili
2
Baker, Timothy
2
Chiarini, Andrea
2
Digalwar, A. K.
2
Dreger, Waldemar
2
Garg, Dixit
2
Gupta, Vineet
2
Jegadheesan, C.
2
Kamakoty, Juhi
2
Karim, A. N. Mustafizul
2
Kaufmann, Benedict
2
Kumar, Raj
2
Mathiyazhagan, Maathai K.
2
Md Yusof Ismail
2
Min, Ho-key
2
Paranitharan, K. P.
2
Shalij, P. R.
2
Sohani, Nagendra
2
Subari, Khairanum
2
Adams, Stephanie G.
1
Afruzi, Elham Nabipoor
1
Akbulut, Asli Yagmur
1
Alawamleh, Mohammad
1
Alphei, Jörn
1
Anbuoli, P.
1
Antunes, Marina Godinho
1
Ashley, Nancy W.
1
Asokan, P.
1
Babbar, Sunil
1
Babu, T. Ramesh
1
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Institution
All
Hochschulrektorenkonferenz
34
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitstagung zur Evaluation an Hochschulen <2, 2001, Berlin>
1
Arbeitstagung zur Evaluation an Hochschulen <4, 2003, Potsdam>
1
Arbeitstagung zur Evaluierung an Hochschulen <6, 2005, Berlin>
1
Berliner Evaluationstagung <3, 2002, Berlin>
1
Bologna Seminar The Quality Assurance System for Higher Education at European and National Level <2007, Berlin>
1
Career Service Netzwerk Deutschland e.V.
1
Evangelische Fachhochschule Berlin
1
Expertengespräch Akkreditierung und Evaluation - Zwei Ziele, ein Verfahren? <2004, Bonn>
1
Fachhochschule Westküste
1
Fachhochschule des Landes Rheinland-Pfalz / Abteilung Mainz / Fachbereich Betriebswirtschaft <3>
1
Fachhochschule für Verwaltung und Rechtspflege Berlin
1
Herbsttagung Qualität Messen - Qualität Managen, Leistungsparameter in der Hochschulentwicklung <2004, Köln>
1
Herbsttagung Qualitätsentwicklung an Hochschulen. Erfahrungen und Lehren aus 10 Jahren Evaluation <2005, Bonn>
1
Humboldt-Universität zu Berlin
1
Nationales Expertenseminar zur Qualitätssicherung <2, 1999, Bonn>
1
Nationales Expertenseminar zur Qualitätssicherung <3, 2000, Bonn>
1
Ständige Konferenz der Kultusminister der Länder in der Bundesrepublik Deutschland
1
Tagung Evaluation - ein Bestandteil des Qualitätsmanagements an Hochschulen <2004, Hamburg>
1
Tagung Evaluation von Studium und Lehre auf dem Prüfstand - Zwischenbilanz und Konsequenzen für die Zukunft <2003, Bonn>
1
Technische Universität Ilmenau
1
Universität Kaiserslautern
1
Universität Leipzig
1
Universität Ulm
1
Veranstaltung Aktuelle Themen der Qualitätssicherung und Qualitätsentwicklung: Systemakkreditierung - Rankings - Learning Outcomes <2007, Bonn>
1
Veranstaltung Qualitätsorientierte Hochschulsteuerung und Externe Standards <2006, Bonn>
1
Verbund Norddeutscher Universitäten
1
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Published in...
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Beiträge zur Hochschulpolitik
European research studies
International journal of services and operations management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
416
International journal of quality & reliability management
396
International journal of production research
353
Total quality management & business excellence
244
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
174
European journal of operational research : EJOR
93
International journal of quality and service sciences
81
SpringerLink / Bücher
74
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Health care management review : HCM review
54
Amfiteatru economic : an economic and business research periodical
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Europäische Hochschulschriften / 5
43
IEEE transactions on engineering management : EM
42
Journal of health organization and management
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
International journal of technology management : IJTM
38
Cogent business & management
36
Springer eBook Collection
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
A Productivity Press book
32
Gabler Edition Wissenschaft
32
International journal of business excellence : IJBEX
30
Six Sigma in der Finanzbranche
30
International journal of hospitality management
29
International journal of services and operations management : IJSOM
29
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ECONIS (ZBW)
162
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162
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1
The utilization of lean management tools in the application of risk management methods according to ISO 31000:2018
Ratter, Emil
;
Kalbarczyk, Magdalena
; …
- In:
European research studies
27
(
2024
)
1
,
pp. 65-81
Persistent link: https://www.econbiz.de/10014535427
Saved in:
2
Possibilities of utilizing lean management tools in the High-Level Structure (HLS) concept
Ratter, Emil
;
Karcz, Jacek
- In:
European research studies
26
(
2023
)
1
,
pp. 379-389
Persistent link: https://www.econbiz.de/10014252799
Saved in:
3
Threats for ISO 9001
Spychalski, Bartosz
- In:
European research studies
25
(
2022
)
3
,
pp. 107-118
Persistent link: https://www.econbiz.de/10013532473
Saved in:
4
Quality determinants of organizational safety
Ciekanowski, Zbigniew
;
Król, Agnieszka
;
Nowicka, Julia
; …
- In:
European research studies
25
(
2022
)
2
,
pp. 333-349
Persistent link: https://www.econbiz.de/10013532017
Saved in:
5
Management of service quality of the maritime container terminal in the post-COVID-19 era
Charłampowicz, Jędrzej
- In:
European research studies
25
(
2022
)
3
,
pp. 22-29
Persistent link: https://www.econbiz.de/10013532288
Saved in:
6
The use of lean management tools in production companies with implemented total quality management (TQM)
Ratter, Emil
;
Nader, Stanisław
- In:
European research studies
25
(
2022
)
3
,
pp. 357-368
Persistent link: https://www.econbiz.de/10013532354
Saved in:
7
The impact of selected determinants on the perceived competitiveness and quality of processor manufacturers : a case study
Barcik, Agnieszka
;
Dziwiński, Piotr
;
Ledzianowski, Józef
- In:
European research studies
24
(
2021
)
1
,
pp. 954-983
Persistent link: https://www.econbiz.de/10012512636
Saved in:
8
Using Six Sigma in the management of city logistics processes : a case study on the impact assessment of transport infrastructure on fuel consumption in Szczecin
Lemke, Justyna
;
Strulak-Wójcikiewicz, Roma
- In:
European research studies
24
(
2021
)
1
,
pp. 1152-1177
Persistent link: https://www.econbiz.de/10012512855
Saved in:
9
Der deutsche Hochschulqualifikationsrahmen : Theorie und Praxis
Dudek, Karina
(
ed.
)
-
Hochschulrektorenkonferenz
-
2021
Persistent link: https://www.econbiz.de/10012744933
Saved in:
10
Qualitology : the issue of quality and its assessment
Majchrzak, Joanna
- In:
European research studies
24
(
2021
)
5
,
pp. 288-298
Persistent link: https://www.econbiz.de/10012807052
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