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~isPartOf:"Benchmarking : an international journal ; BIJ"
~isPartOf:"European journal of industrial engineering : EJIE"
~isPartOf:"Global business and organizational excellence : a review of research & best practices"
~isPartOf:"Total quality management & business excellence"
~subject:"Quality management"
~subject:"service quality"
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Quality management
service quality
Qualitätsmanagement
374
Dienstleistungsqualität
65
Service quality
65
Firm performance
46
Lean Management
46
Lean management
46
Unternehmenserfolg
46
Standardisierung
44
Standardization
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Performance measurement
39
Performance-Messung
39
quality management
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Product quality
36
Produktqualität
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Benchmarking
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Bibliometrics
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Business process management
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Lean production
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total quality management
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Fuzzy sets
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ISO 9001
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9
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Antony, Jiju
23
Cudney, Elizabeth A.
14
Chiarini, Andrea
7
Sampaio, Paulo
6
Edgeman, Rick
5
Gremyr, Ida
5
Marimon, Frederic
5
Medeiros, Denise Dumke de
5
Miguel, Paulo Augusto Cauchick
5
Shamsuzzaman, Mohammad
5
Cherrafi, Anass
4
Cândido, Carlos J. F.
4
Lizarelli, Fabiane Letícia
4
Rodgers, Bryan
4
Saraiva, Pedro
4
Tortorella, Guilherme Luz
4
Alsyouf, Imad
3
Asif, Muhammad
3
Attri, Rajesh
3
Bastida, Ramon
3
Beijo, Luiz Alberto
3
Carvalho, Raíssa Souto Maior Corrêa de
3
Elg, Mattias
3
Franceschini, Fiorenzo
3
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Kuluriōtēs, Dēmētrios
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Kumar, Vimal
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Liu, Hu-Chen
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Martin, Jason
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Mastrogiacomo, Luca
3
Materla, Tejaswi
3
Metaxas, Ioannis N.
3
Park, Sang-June
3
Psomas, Evangelos
3
Ribeiro, Luiz Henrique Marra da Silva
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3
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Benchmarking : an international journal ; BIJ
European journal of industrial engineering : EJIE
Global business and organizational excellence : a review of research & best practices
Total quality management & business excellence
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
416
International journal of quality & reliability management
395
International journal of production research
353
International journal of production economics
199
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
176
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
SpringerLink / Bücher
74
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Health care management review : HCM review
54
Amfiteatru economic : an economic and business research periodical
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Europäische Hochschulschriften / 5
43
Beiträge zur Hochschulpolitik
42
IEEE transactions on engineering management : EM
42
Journal of health organization and management
42
International journal of quality and innovation
41
International journal of technology management : IJTM
38
Cogent business & management
36
Springer eBook Collection
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
European research studies
32
Gabler Edition Wissenschaft
32
A Productivity Press book
31
International journal of business excellence : IJBEX
30
Six Sigma in der Finanzbranche
30
International journal of hospitality management
29
International journal of services and operations management : IJSOM
29
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ECONIS (ZBW)
374
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374
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1
Challenges and hotspots in food supply chain quality management practices
Sunmola, Funlade
;
Burgess, Patrick
;
Wertheim-Heck, Sigrid
- In:
Total quality management & business excellence
35
(
2024
)
11/12
,
pp. 1296-1330
Persistent link: https://www.econbiz.de/10015048924
Saved in:
2
Unveiling the status of TQM-performance link in the private, public, and third sectors : a systematic review
Alateyyat, Salem Khalaf
;
Jaaron, Ayham A. M.
;
Igudia, Eghosa
- In:
Total quality management & business excellence
35
(
2024
)
9/10
,
pp. 938-970
Persistent link: https://www.econbiz.de/10015048880
Saved in:
3
The integration of Industry 4.0 and Lean Management : a systematic review and constituting elements perspective
Komkowski, Tim
;
Antony, Jiju
;
Garza-Reyes, Jose Arturo
; …
- In:
Total quality management & business excellence
34
(
2023
)
7/8
,
pp. 1052-1069
Persistent link: https://www.econbiz.de/10014549123
Saved in:
4
Indicators for TQM 4.0 model : Delphi method and analytic hierarchy process (AHP) analysis
Thi Anh Van Nguyen
;
Tucek, David
;
Nhat Tan Pham
- In:
Total quality management & business excellence
34
(
2023
)
2
,
pp. 220-234
Persistent link: https://www.econbiz.de/10013550049
Saved in:
5
Entrepreneurial failure analysis using quality management approaches
Safari, Arsalan
;
Das, Amit
- In:
Total quality management & business excellence
34
(
2023
)
2
,
pp. 235-260
Persistent link: https://www.econbiz.de/10013550050
Saved in:
6
Quality assurance in supply chains during the COVID-19 pandemic : empirical evidence on organisational resilience of conformity assessment bodies
Mirtsch, Mona
;
Koch, Claudia
;
Ashari, Parsa Asna
; …
- In:
Total quality management & business excellence
34
(
2023
)
5
,
pp. 615-636
Persistent link: https://www.econbiz.de/10013550263
Saved in:
7
Why won't you leave the process alone? : exploring emotional, motivational and cognitive mechanisms triggering tampering
Smeds, Magdalena
;
Martin, Jason
;
Elg, Mattias
;
Gremyr, Ida
- In:
Total quality management & business excellence
34
(
2023
)
6
,
pp. 791-805
Persistent link: https://www.econbiz.de/10013550288
Saved in:
8
Manufacturing quality assessment in the Industry 4.0 era : a review
Markatos, Nikolaos G.
;
Mousavi, Alireza
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1655-1681
Persistent link: https://www.econbiz.de/10014369717
Saved in:
9
How to develop standardized work for business processes in the transactional office environment
Ahmadi, Taher
;
Rahmani, Nooshin
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1719-1732
Persistent link: https://www.econbiz.de/10014369722
Saved in:
10
ISO 9001 maintenance, decertification and recertification : a systematic literature review
Camango, Crispim
;
Cândido, Carlos J. F.
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1764-1796
Persistent link: https://www.econbiz.de/10014369726
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