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~isPartOf:"Benchmarking : an international journal ; BIJ"
~isPartOf:"Global business and organizational excellence : a review of research & best practices"
~isPartOf:"Total quality management & business excellence"
~person:"Carvalho, João Álvaro"
~subject:"Quality management"
~subject:"service quality"
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Carvalho, João Álvaro
Antony, Jiju
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Benchmarking : an international journal ; BIJ
Global business and organizational excellence : a review of research & best practices
Total quality management & business excellence
International journal of agile systems and management : IJASM
1
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ECONIS (ZBW)
2
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Operational excellence, organizational culture, and agility : bridging the gap between quality and adaptability
Carvalho, André M.
;
Sampaio, Paulo
;
Rebentisch, Eric S.
; …
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1598-1628
Persistent link: https://www.econbiz.de/10014320317
Saved in:
2
Operational excellence, organisational culture and agility : the missing link?
Carvalho, André M.
;
Sampaio, Paulo
;
Rebentisch, Eric S.
; …
- In:
Total quality management & business excellence
30
(
2019
)
14
,
pp. 1495-1514
Persistent link: https://www.econbiz.de/10012199900
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