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~isPartOf:"Benchmarking : an international journal ; BIJ"
~subject:"Beziehungsmarketing"
~subject:"Theory"
~subject:"United States"
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Search: subject:"Qualitätsmanagement"
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Beziehungsmarketing
Theory
United States
Quality management
66
Qualitätsmanagement
66
Benchmarking
34
Dienstleistungsqualität
18
Service quality
18
Performance measurement
11
Performance-Messung
11
AHP approach
10
AHP-Verfahren
10
India
9
Indien
9
Industrie
9
Manufacturing industries
9
Business process management
8
Prozessmanagement
8
Business excellence
7
Continuous improvement
6
Firm performance
6
Higher education institution
6
Hochschule
6
Lieferkette
6
Multi-criteria analysis
6
Multikriterielle Entscheidungsanalyse
6
Quality improvement
6
Supply chain
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Unternehmenserfolg
6
Einführung
5
Implementation
5
New product development
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Produktentwicklung
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USA
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Analytical hierarchy process
4
Brasilien
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Brazil
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Customer satisfaction
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Dienstleistungssektor
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Employee suggestion system
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8
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Ahmed, Shamsuddin
1
Amagoh, Francis
1
Bullington, Kimball
1
Chandrasekaran, Anithashree
1
Chithambaranathan, P.
1
Dorion, Eric
1
Eberle, Luciene
1
Gunasekaran, Angappa
1
Jain, Rashmi
1
Kumar, Vinod
1
Milan, Gabriel Sperandio
1
Min, Ho-key
1
Min, Hyesung
1
Palaniappan, P. L. K.
1
Rappaport, Jack
1
Sharma, Satyendra Kumar
1
Shiri, Mehran
1
Subramanian, Nachiappan
1
Tavana, Madjjd
1
Welborn, Cliff
1
Yazdi, Amir Karbassi
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Benchmarking : an international journal ; BIJ
International journal of production research
123
International journal of productivity and quality management : IJPQM
60
International journal of quality & reliability management
48
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
46
International journal of production economics
45
Europäische Hochschulschriften / 5
41
European journal of operational research : EJOR
37
Quality management journal : QMJ
33
Gabler Edition Wissenschaft
27
The TQM journal : the international review of organizational improvement
25
Total quality management & business excellence
17
European journal of industrial engineering : EJIE
15
Health care management review : HCM review
13
International journal of six sigma and competitive advantage : IJSSCA
13
Product reliability, maintainability, and supportability handbook
13
International journal of quality and service sciences
12
Working paper / National Bureau of Economic Research, Inc.
12
Total quality management als Erfolgsstrategie
11
Global business and organizational excellence : a review of research & best practices
10
Industrial marketing management : the international journal for industrial and high-tech firms
10
Journal of operations management
10
Springer eBook Collection / Business and Economics
10
Berichte aus der Betriebswirtschaft
9
Journal of business economics : JBE
9
Rotterdams Instituut voor Bedrijfseconomische Studies : RIBES
9
Journal of industrial engineering international
8
Journal of retailing and consumer services
8
Management science : journal of the Institute for Operations Research and the Management Sciences
8
Gabler-Edition Wissenschaft
7
International journal of business excellence
7
International journal of contemporary hospitality management
7
International journal of hospitality management
7
International journal of services and operations management
7
Journal of the Operational Research Society
7
Managing service quality : MSQ ; an international journal
7
NBER working paper series
7
Qualitätsmanagement
7
SpringerLink / Bücher
7
Transportation research / E : an international journal
7
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ECONIS (ZBW)
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1
Service quality dimensions and customer satisfaction in a Brazilian university context
Eberle, Luciene
;
Milan, Gabriel Sperandio
;
Dorion, Eric
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 1697-1716
Persistent link: https://www.econbiz.de/10011548039
Saved in:
2
An innovative framework for performance analysis of members of supply chains
Chithambaranathan, P.
;
Subramanian, Nachiappan
; …
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
2
,
pp. 309-334
Persistent link: https://www.econbiz.de/10011279597
Saved in:
3
Benchmarking the service quality of airlines in the United States : an exploratory analysis
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
5
,
pp. 734-751
Persistent link: https://www.econbiz.de/10011401405
Saved in:
4
Optimal selection of third-party logistics service providers using quality function deployment and Taguchi loss function
Sharma, Satyendra Kumar
;
Kumar, Vinod
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
7
,
pp. 1281-1300
Persistent link: https://www.econbiz.de/10011406636
Saved in:
5
Benchmarking award winning health care organizations in the USA
Welborn, Cliff
;
Bullington, Kimball
- In:
Benchmarking : an international journal ; BIJ
20
(
2013
)
6
,
pp. 765-776
Persistent link: https://www.econbiz.de/10010197623
Saved in:
6
An EFQM-Rembrandt excellence model based on the theory of displaced ideal
Tavana, Madjjd
;
Yazdi, Amir Karbassi
;
Shiri, Mehran
; …
- In:
Benchmarking : an international journal ; BIJ
18
(
2011
)
5
,
pp. 644-667
Persistent link: https://www.econbiz.de/10009315801
Saved in:
7
Benchmarking the redesign of "business process reengineering" curriculum : a continuous process improvement (CPI)
Jain, Rashmi
;
Chandrasekaran, Anithashree
;
Gunasekaran, …
- In:
Benchmarking : an international journal ; BIJ
17
(
2010
)
1
,
pp. 77-94
Persistent link: https://www.econbiz.de/10003964280
Saved in:
8
Application of QFD in product development of a glass manufacturing company in Kazakhstan
Ahmed, Shamsuddin
;
Amagoh, Francis
- In:
Benchmarking : an international journal ; BIJ
17
(
2010
)
2
,
pp. 195-213
Persistent link: https://www.econbiz.de/10008648024
Saved in:
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