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Quality management
66
Qualitätsmanagement
66
Benchmarking
34
Dienstleistungsqualität
18
Service quality
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Performance measurement
12
Performance-Messung
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Miguel, Paulo Augusto Cauchick
4
Andrietta, João Marcos
2
Attri, Rajesh
2
Gotzamani, Katerina
2
Joshi, Rakesh
2
Medeiros, Denise Dumke de
2
Psomas, Evangelos
2
Singh, Bikram Jit
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Sweis, Rateb J.
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Tsiotras, George
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Abdel-Aziz AlSaleh, Noor
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Abusa, Fuzi M.
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Adebanjo, Dotun
1
Adewunmi, Yewande Adetoro
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Ahmad, Mohammad Munir
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Ahmed, Shamsuddin
1
Al-Ghawi, Hala Jamal
1
Al-Zu'bi, Zu'bi M. F.
1
Ali, Sadia Samar
1
Amagoh, Francis
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Anuar, Afdiman
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Aquino, Andre Tavares de
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Cappelli, Lucio
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Benchmarking : an international journal ; BIJ
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
529
International journal of productivity and quality management : IJPQM
457
The TQM journal : the international review of organizational improvement
417
International journal of quality & reliability management
396
International journal of production research
353
Total quality management & business excellence
246
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
174
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
International journal of business excellence
80
SpringerLink / Bücher
74
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Europäische Hochschulschriften / 5
43
Beiträge zur Hochschulpolitik
42
IEEE transactions on engineering management : EM
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Cogent business & management
36
Springer eBook Collection
36
Management science : journal of the Institute for Operations Research and the Management Sciences
34
International journal of business excellence : IJBEX
33
A Productivity Press book
32
European research studies
32
Gabler Edition Wissenschaft
32
Six Sigma in der Finanzbranche
30
International journal of hospitality management
29
International journal of services and operations management : IJSOM
29
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ECONIS (ZBW)
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31
Optimal selection of third-party logistics service providers using quality function deployment and Taguchi loss function
Sharma, Satyendra Kumar
;
Kumar, Vinod
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
7
,
pp. 1281-1300
Persistent link: https://www.econbiz.de/10011406636
Saved in:
32
The mediating effect of human resource on successful total quality management implementation : an empirical study on SMEs in manufacturing sectors
Dubey, Rameshwar
;
Singh, Tripti
;
Ali, Sadia Samar
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
7
,
pp. 1463-1480
Persistent link: https://www.econbiz.de/10011406789
Saved in:
33
An analysis for service quality enhancement in electricity utility sector of India by SEM
Satapathy, Suchismita
- In:
Benchmarking : an international journal ; BIJ
21
(
2014
)
6
,
pp. 964-986
Persistent link: https://www.econbiz.de/10010417215
Saved in:
34
An i-AHP&QFD warranty model
Jenab, Kouroush
;
Pourmohammadi, Hamid
;
Sarfaraz, Matin
- In:
Benchmarking : an international journal ; BIJ
21
(
2014
)
6
,
pp. 884-902
Persistent link: https://www.econbiz.de/10010417238
Saved in:
35
The challenges of lean manufacturing implementation in SMEs
Rymaszewska, Anna Dorota
- In:
Benchmarking : an international journal ; BIJ
21
(
2014
)
6
,
pp. 987-1002
Persistent link: https://www.econbiz.de/10010417776
Saved in:
36
Performance measures of ISO 9001 certified an non-certified manufacturing companies
Psomas, Evangelos
;
Kafezopoulos, Dimitrios
- In:
Benchmarking : an international journal ; BIJ
21
(
2014
)
5
,
pp. 756-774
Persistent link: https://www.econbiz.de/10010392852
Saved in:
37
Critical quality factors for successful TQM implementation in Libyan oil and gas sector
Ahmad, Mohammad Munir
;
Elhuni, Redha
- In:
Benchmarking : an international journal ; BIJ
21
(
2014
)
5
,
pp. 713-733
Persistent link: https://www.econbiz.de/10010392855
Saved in:
38
Moments of angst : a cristical incident approach to designing customer-experience vlue systems
Fawcett, Amydee M.
;
Fawcett, Stanley E.
;
Cooper, M. Bixby
; …
- In:
Benchmarking : an international journal ; BIJ
21
(
2014
)
3
,
pp. 450-480
Persistent link: https://www.econbiz.de/10010351402
Saved in:
39
Adoption of quality management practices : an investigation of its relationship with labor productivity for labor-intensive manufacturing companies
Belay, Alemu Moges
;
Kasie, Fentahun Moges
;
Helo, Petri
; …
- In:
Benchmarking : an international journal ; BIJ
21
(
2014
)
1
,
pp. 77-100
Persistent link: https://www.econbiz.de/10010250546
Saved in:
40
Benchmarking Six Sigma implementation in services companies operating in an emerging economy
Miguel, Paulo Augusto Cauchick
;
Carvalho, Marly M.
- In:
Benchmarking : an international journal ; BIJ
21
(
2014
)
1
,
pp. 62-76
Persistent link: https://www.econbiz.de/10010250547
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