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~isPartOf:"British journal of management"
~isPartOf:"International journal of services, economics and management"
~language:"eng"
~language:"est"
~language:"slk"
~person:"Dwivedi, Yogesh Kumar"
~person:"Eugene Cheng-xi Aw"
~subject:"Auslandsinvestition"
~subject:"Indien"
~subject:"Konsumentenverhalten"
~subject:"Markenführung"
~subject:"Share price"
~subject:"Supply chain"
~type_genre:"Article in journal"
~type_genre:"No longer published / No longer aquired"
~type_genre:"Statistik"
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Auslandsinvestition
Indien
Konsumentenverhalten
Markenführung
Share price
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Beschwerdemanagement
1
Beziehungsmarketing
1
Business network
1
Complaint management
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Consumer behaviour
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Customer satisfaction
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Customer service
1
Dienstleistungsqualität
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forgiveness
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Dwivedi, Yogesh Kumar
Eugene Cheng-xi Aw
Foo, Pik-Yin
3
Lathabhavan, Remya
3
Abdul Rahman
2
Baber, Hasnan
2
Budhwar, Pawan S.
2
Dennis, Charles
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2
Ivanochko, Iryna
2
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2
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2
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Norzalita Abd Aziz
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Alireza Habibi
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1
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British journal of management
International journal of services, economics and management
Journal of retailing and consumer services
15
International journal of Indian culture and business management
11
Journal of business research : JBR
11
Information systems management
7
The marketing review
6
European journal of marketing : EJM
5
International journal of production research
5
Technological forecasting & social change : an international journal
5
International journal of production economics
4
Psychology & marketing
3
Asia Pacific journal of marketing and logistics
2
Electronic government : EG; an international journal
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of bank marketing
2
Operations management research : OMR ; advancing practice through theory
2
The international journal of logistics management
2
Benchmarking : an international journal
1
European journal of innovation management : EJIM
1
International journal of business information systems : IJBIS
1
International journal of contemporary hospitality management
1
International journal of management & enterprise development : IJMED
1
International journal of physical distribution and logistics management
1
International journal of retail & distribution management
1
International journal of retail and distribution management
1
International transactions in operational research : ITOR ; a journal of the International Federation of Operational Research Societies (IFORS)
1
Journal of advertising
1
Journal of business logistics
1
Journal of consumer behaviour
1
Journal of financial services marketing : JFSM
1
Journal of hospitality marketing & management
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of strategic marketing
1
Marketing intelligence & planning
1
The international journal of bank marketing : IJBM
1
The journal of product & brand management
1
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ECONIS (ZBW)
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Does reshoring affect the resilience and sustainability of supply chain networks? : the cases of Apple and Jaguar Land Rover
Choudhary, Nishat Alam
;
Arputham, Ramkumar Maria
; …
- In:
British journal of management
34
(
2023
)
3
,
pp. 1138-1156
Persistent link: https://www.econbiz.de/10014336262
Saved in:
2
'We' want apology! Tailoring service recovery and self-construal to earn customer forgiveness
Eugene Cheng-xi Aw
;
Chuah, Stephanie Hui-wen
;
Fazli, S. …
- In:
International journal of services, economics and management
13
(
2022
)
3
,
pp. 225-242
Persistent link: https://www.econbiz.de/10013552572
Saved in:
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