Eggers, Julia; Hein, Andreas; Böhm, Markus; Krcmar, Helmut - In: Business & Information Systems Engineering 63 (2021) 5, pp. 491-510
In recent years, process mining has emerged as the leading big data technology for business process analysis. By … extracting knowledge from event logs in information systems, process mining provides unprecedented transparency of business …. Thereby, this study contributes to research on business process management by revealing how process mining facilitates …