Pinheiro, José; Silva, Graça Miranda; Dias, Álvaro Lopes - In: Business Process Management Journal 26 (2020) 7, pp. 1871-1892
between knowledge creation, technological turbulence and performance. In an increasingly competitive and changing environment …, firms need to boost their technological and management know-how to adequately develop manufacturing flexibility. Design … main findings show that knowledge creation positively and significantly affects business and operational performances …