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~isPartOf:"Business horizons"
~isPartOf:"The journal of supply chain management : a global review of purchasing and supply"
~person:"Ford, Robert C."
~subject:"Beziehungsmarketing"
~subject:"Lieferkette"
~subject:"United States"
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Ford, Robert C.
Dalton, Catherine M.
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Hill, John W.
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Business horizons
The journal of supply chain management : a global review of purchasing and supply
Academy of Management learning & education : AMLE
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International journal of contemporary hospitality management
1
Journal of management history : JMH
1
Journal of strategy and management
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The Cornell School of hotel administration handbook of applied hospitality strategy
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Tourism management : research, policies, practice
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ECONIS (ZBW)
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Organizational strategies for filling the customer can-do/must-do gap
Ford, Robert C.
;
McColl-Kennedy, Janet R.
- In:
Business horizons
58
(
2015
)
4
,
pp. 459-468
Persistent link: https://www.econbiz.de/10011300878
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2
Enhancing customer self-efficacy in co-producing service experiences
Ford, Robert C.
;
Dickson, Duncan R.
- In:
Business horizons
55
(
2012
)
2
,
pp. 179-188
Persistent link: https://www.econbiz.de/10009522378
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