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~isPartOf:"Business process management journal"
~isPartOf:"Global business and organizational excellence : a review of research & best practices"
~isPartOf:"IEEE transactions on engineering management : EM"
~isPartOf:"Total quality management & business excellence"
~subject:"Quality management"
~subject:"service quality"
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Quality management
service quality
Qualitätsmanagement
362
Dienstleistungsqualität
55
Lean Management
55
Lean management
55
Service quality
55
Business process management
48
Firm performance
48
Prozessmanagement
48
Unternehmenserfolg
48
Standardisierung
46
Standardization
46
quality management
42
Lean Production
36
Lean production
36
Industrie
35
Manufacturing industries
35
Performance measurement
34
Performance-Messung
34
Product quality
34
Produktqualität
34
Bibliometrics
32
Bibliometrie
32
Organisatorischer Wandel
30
Organizational change
30
Customer satisfaction
28
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28
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28
Projektmanagement
28
Lieferkette
23
Supply chain
23
Gesundheitsversorgung
22
Health care
22
Six Sigma
22
SME
21
total quality management
21
KMU
20
Fuzzy sets
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Fuzzy-Set-Theorie
19
Hospital
19
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Undetermined
288
Free
21
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Article
361
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1
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Article in journal
362
Aufsatz in Zeitschrift
362
Conference paper
13
Konferenzbeitrag
13
Case study
8
Fallstudie
8
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1
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1
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1
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English
362
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Antony, Jiju
29
Cudney, Elizabeth A.
14
Chiarini, Andrea
6
Sampaio, Paulo
6
Edgeman, Rick
5
Garza-Reyes, Jose Arturo
5
Gremyr, Ida
5
Lizarelli, Fabiane Letícia
5
Marimon, Frederic
5
Cândido, Carlos J. F.
4
Liu, Hu-Chen
4
Rodgers, Bryan
4
Saraiva, Pedro
4
Bastida, Ramon
3
Beijo, Luiz Alberto
3
Carvalho, Raíssa Souto Maior Corrêa de
3
Chakraborty, Ayon
3
Cherrafi, Anass
3
Choo, Adrian S.
3
Elg, Mattias
3
Furterer, Sandra L.
3
Huo, Baofeng
3
Jayaraman, Raja
3
Kumar, Vimal
3
Martin, Jason
3
Materla, Tejaswi
3
Medeiros, Denise Dumke de
3
Park, Sang-June
3
Ribeiro, Luiz Henrique Marra da Silva
3
Salgado, Eduardo Gomes
3
Sreedharan, V. Raja
3
Swarnakar, Vikas
3
Tarí, Juan José
3
Tortorella, Guilherme Luz
3
Yi, Youjae
3
Alliprandini, Dário Henrique
2
Alsyouf, Imad
2
Asif, Muhammad
2
Bandara, Wasana
2
Barbosa, Anrafel de Souza
2
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Canadian Quality Congress <7., 2015, Edmonton, Alberta>
1
Published in...
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Business process management journal
Global business and organizational excellence : a review of research & best practices
IEEE transactions on engineering management : EM
Total quality management & business excellence
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
416
International journal of quality & reliability management
396
International journal of production research
353
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
174
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
SpringerLink / Bücher
74
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Europäische Hochschulschriften / 5
43
Beiträge zur Hochschulpolitik
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Cogent business & management
36
Springer eBook Collection
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
A Productivity Press book
32
European research studies
32
Gabler Edition Wissenschaft
32
International journal of business excellence : IJBEX
30
Six Sigma in der Finanzbranche
30
International journal of hospitality management
29
International journal of services and operations management : IJSOM
29
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ECONIS (ZBW)
362
Showing
1
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10
of
362
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1
Manufacturing quality assessment in the Industry 4.0 era : a review
Markatos, Nikolaos G.
;
Mousavi, Alireza
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1655-1681
Persistent link: https://www.econbiz.de/10014369717
Saved in:
2
How to develop standardized work for business processes in the transactional office environment
Ahmadi, Taher
;
Rahmani, Nooshin
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1719-1732
Persistent link: https://www.econbiz.de/10014369722
Saved in:
3
ISO 9001 maintenance, decertification and recertification : a systematic literature review
Camango, Crispim
;
Cândido, Carlos J. F.
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1764-1796
Persistent link: https://www.econbiz.de/10014369726
Saved in:
4
A visual approach to support process analysts in working with process improvement opportunities
Kubrak, Kateryna
;
Milani, Fredrik
;
Nolte, Alexander
- In:
Business process management journal
29
(
2023
)
8
,
pp. 101-132
Persistent link: https://www.econbiz.de/10014496655
Saved in:
5
Operational excellence, organizational culture, and agility : bridging the gap between quality and adaptability
Carvalho, André M.
;
Sampaio, Paulo
;
Rebentisch, Eric S.
; …
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1598-1628
Persistent link: https://www.econbiz.de/10014320317
Saved in:
6
Indicators for TQM 4.0 model : Delphi method and analytic hierarchy process (AHP) analysis
Thi Anh Van Nguyen
;
Tucek, David
;
Nhat Tan Pham
- In:
Total quality management & business excellence
34
(
2023
)
2
,
pp. 220-234
Persistent link: https://www.econbiz.de/10013550049
Saved in:
7
Entrepreneurial failure analysis using quality management approaches
Safari, Arsalan
;
Das, Amit
- In:
Total quality management & business excellence
34
(
2023
)
2
,
pp. 235-260
Persistent link: https://www.econbiz.de/10013550050
Saved in:
8
Quality assurance in supply chains during the COVID-19 pandemic : empirical evidence on organisational resilience of conformity assessment bodies
Mirtsch, Mona
;
Koch, Claudia
;
Ashari, Parsa Asna
; …
- In:
Total quality management & business excellence
34
(
2023
)
5
,
pp. 615-636
Persistent link: https://www.econbiz.de/10013550263
Saved in:
9
Why won't you leave the process alone? : exploring emotional, motivational and cognitive mechanisms triggering tampering
Smeds, Magdalena
;
Martin, Jason
;
Elg, Mattias
;
Gremyr, Ida
- In:
Total quality management & business excellence
34
(
2023
)
6
,
pp. 791-805
Persistent link: https://www.econbiz.de/10013550288
Saved in:
10
The integration of Industry 4.0 and Lean Management : a systematic review and constituting elements perspective
Komkowski, Tim
;
Antony, Jiju
;
Garza-Reyes, Jose Arturo
; …
- In:
Total quality management & business excellence
34
(
2023
)
7/8
,
pp. 1052-1069
Persistent link: https://www.econbiz.de/10014549123
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