//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Business process management journal"
~subject:"Consumer behaviour"
~subject:"Einzelhandel"
~type_genre:"Aufsatzsammlung"
~type_genre:"Conference paper"
~type_genre:"Sammlung"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
Einzelhandel
Beziehungsmarketing
1
Customer experience
1
Customer loyalty
1
Customer retention
1
Customer satisfaction
1
Customer service
1
Dienstleistungsqualität
1
Electronic support pathways
1
Hybrid services
1
Konsumentenverhalten
1
Kundenbindung
1
Kundenservice
1
Kundenzufriedenheit
1
Multivariate customer experience pathways
1
Relationship marketing
1
Service quality
1
Service touchpoints
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Aufsatzsammlung
Conference paper
Sammlung
Article in journal
4
Aufsatz in Zeitschrift
4
Konferenzbeitrag
1
Language
All
English
1
Author
All
Thomas, Ashish
1
Published in...
All
Business process management journal
The international review of retail, distribution and consumer research
8
Premier reference source
6
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Advances in National Brand and Private Label Marketing : 10th International Conference, 2023
3
International journal of retail and distribution management
3
Journal of business research : JBR
3
Journal of marketing management : MM
3
The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
3
Advances in National Brand and Private Label Marketing : Fifth International Conference, 2018
2
Advances in marketing, customer relationship management , and e-services (AMCRMES) book series
2
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
2
Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021
2
Bringing the Soul Back to Marketing : Proceedings of the 2023 AMS World Marketing Congress, Canterbury, UK, July 11-14, 2023
2
Business horizons
2
International journal of advertising : the quarterly review of marketing communications
2
International journal of economics and financial issues : IJEFI
2
International journal of quality and service sciences
2
Journal of internet commerce
2
Journal of retailing
2
Journal of service theory and practice
2
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
2
SpringerLink / Bücher
2
Trade perspectives in the context of safety, security, privacy and loyalty
2
AICEI proceedings
1
Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES) book series
1
Advances in National Brand and Private Label Marketing : Ninth International Conference, 2022
1
Advances in Systems Analysis, Software Engineering, and High Performance Computing (ASASEHPC) book series
1
Advances in electronic commerce
1
Advances in hospitality, tourism, and the services industry (AHTSI) book series
1
Competition and cooperation in economics and business : Proceedings of the Asia-Pacific Research in Social Sciences and Humanities, Depok, Indonesia, 7-9 November 2016, Topics in Economics and Business
1
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
1
Development, Growth and Finance of Organizations from an Eastern European Context : the 2015 Griffiths School of Management Annual Conference on Business, Entrepreneurship and Ethics (GSMAC)
1
Economics and Finance Readings : Selected Papers from Asia-Pacific Conference on Economics & Finance, 2021
1
Edition Blickbuch Wirtschaft
1
Elgar research agendas
1
Emerald insight
1
Ethics, social responsibility and sustainability in marketing
1
Handelsforschung
1
more ...
less ...
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Multivariate hybrid pathways for creating exceptional customer experiences
Thomas, Ashish
- In:
Business process management journal
23
(
2017
)
4
,
pp. 822-829
Persistent link: https://www.econbiz.de/10011723281
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->