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~isPartOf:"Business process management journal"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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Business process management journal
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Relationships between patient flow problems, health care services, and patient satisfaction : an empirical investigation of the emergency department
Al Owad, Ali
;
Islam, Mazharul
;
Samaranayake, Premaratne
; …
- In:
Business process management journal
28
(
2022
)
3
,
pp. 684-712
Persistent link: https://www.econbiz.de/10013380718
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2
Assessment of patient safety culture : a comparative case study between physicians and nurses
Elsheikh, Ahmed Mohamed
;
AlShareef, Mohammed Abdullah
; …
- In:
Business process management journal
23
(
2017
)
4
,
pp. 792-810
Persistent link: https://www.econbiz.de/10011723274
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