//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Business process management journal"
~subject:"Quality management"
~type_genre:"Case study"
~type_genre:"Forschungsbericht"
~type_genre:"Konferenzbeitrag"
~type_genre:"Reprint"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Dienstleistungsqualität"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Quality management
Dienstleistungsqualität
6
Service quality
6
Qualitätsmanagement
5
Customer satisfaction
3
Kundenzufriedenheit
3
Product quality
2
Produktqualität
2
Software
2
AHRQ assessment tool
1
Betriebliche Wertschöpfung
1
Beziehungsmarketing
1
Bundling strategy
1
Computer software
1
Consumer behaviour
1
Corporate culture
1
Customer experience
1
Customer loyalty
1
Customer retention
1
Customer service
1
DMAIC
1
Electronic support pathways
1
Emotion
1
Gesundheitsversorgung
1
Health care
1
Healthcare
1
Hospital
1
Hybrid services
1
Industrial product service systems (IPS2)
1
Industrie
1
Internal customer
1
Konsumentenverhalten
1
Krankenhaus
1
Kundenbindung
1
Kundenservice
1
Leistungsbündel
1
Manufacturing industries
1
Multivariate customer experience pathways
1
Nursing profession
1
Organizational culture
1
more ...
less ...
Online availability
All
Undetermined
5
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Case study
Forschungsbericht
Konferenzbeitrag
Reprint
Article in journal
9
Aufsatz in Zeitschrift
9
Conference paper
5
Language
All
English
5
Author
All
AlShareef, Mohammed Abdullah
1
Awasthi, Anjali
1
Camgöz-Akdağ, Hatice
1
El-Tawansi, Muhammad Abdullah Yassin
1
Elsheikh, Ahmed Mohamed
1
Ergin, K. Nazlı
1
Imer, H. Pınar
1
Jochem, Roland
1
Karout, Racha
1
Palmquist, Brian
1
Pasch, Florian
1
Rybski, Christoffer
1
Saleh, Bassem Salah
1
more ...
less ...
Published in...
All
Business process management journal
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
International journal of quality and service sciences
8
The TQM journal : the international review of organizational improvement
3
International journal of productivity and quality management : IJPQM
2
International journal of quality & reliability management
2
International journal of services and operations management
2
International journal of services technology and management
2
Quality management journal : QMJ
2
World class applications of Six Sigma : [real world examples of success]
2
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
Cases on branding strategies and product development : successes and pitfalls
1
Design science theories and research practices
1
Die Organisation von Hochschulen in Theorie und Praxis : Forschungen zur Reform des Wissenschaftsbetriebes
1
Dienstleistungscontrolling
1
Driving Quality Management and Sustainability in VUCA Environments : 4th International Conference on Quality Innovation and Sustainability (ICQIS), Setubal, Portugal, May 22-23, 2023
1
ERIM report series research in management
1
Evaluating research and the question of criteriology
1
Information technology and management
1
International journal of management & enterprise development : IJMED
1
International journal of quality and innovation
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Journal of health organization and management
1
Managing service quality : MSQ ; an international journal
1
Mathematics in business management : [International Conference on Mathematics in Engineering and Business Management during 9 - 10 March 2012, Chennai, India]
1
Meffert Marketing Edition
1
Proceedings of the 2017 Euro-Asia Conference on Environment and CSR: Tourism, Society and Education Session ; Part 2
1
Profession : Wissenschaftsedition im Rainer Hampp Verlag
1
Research in the decision sciences for global business : best papers from the 2013 annual conference
1
Service business
1
South Asian journal of management : SAJM
1
The journal of consumer marketing
1
The service industries journal
1
Tourism management : research, policies, practice
1
more ...
less ...
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Assessment of patient safety culture : a comparative case study between physicians and nurses
Elsheikh, Ahmed Mohamed
;
AlShareef, Mohammed Abdullah
; …
- In:
Business process management journal
23
(
2017
)
4
,
pp. 792-810
Persistent link: https://www.econbiz.de/10011723274
Saved in:
2
Field quality metrics - findings and recommendations
Palmquist, Brian
- In:
Business process management journal
23
(
2017
)
4
,
pp. 811-821
Persistent link: https://www.econbiz.de/10011723276
Saved in:
3
Improving software quality using Six Sigma DMAIC-based approach : a case study
Karout, Racha
;
Awasthi, Anjali
- In:
Business process management journal
23
(
2017
)
4
,
pp. 842-856
Persistent link: https://www.econbiz.de/10011723300
Saved in:
4
Internal customer satisfaction improvement with QFD technique
Camgöz-Akdağ, Hatice
;
Imer, H. Pınar
;
Ergin, K. Nazlı
- In:
Business process management journal
22
(
2016
)
5
,
pp. 957-968
Persistent link: https://www.econbiz.de/10011609787
Saved in:
5
Empirical study on quality management for product-service systems in industrial environment
Pasch, Florian
;
Rybski, Christoffer
;
Jochem, Roland
- In:
Business process management journal
22
(
2016
)
5
,
pp. 969-978
Persistent link: https://www.econbiz.de/10011609798
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->