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~isPartOf:"CHE research paper"
~isPartOf:"Health care management review : HCM review"
~isPartOf:"Production and operations management : the flagship research journal of the Production and Operations Management Society"
~subject:"Health care system"
~subject:"Hospital"
~subject:"Krankenhaus"
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Search: "Dienstleistungsqualität"
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Health care system
Hospital
Krankenhaus
Dienstleistungsqualität
147
Service quality
147
Gesundheitsversorgung
71
Health care
71
Patienten
46
Patients
46
Gesundheitswesen
41
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27
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24
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quality
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Häusliche Pflege
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hospitals
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10
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10
patient satisfaction
10
quality improvement
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quality of care
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104
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Gravelle, Hugh
9
Siciliani, Luigi
7
Moscelli, Giuseppe
6
Gutacker, Nils
5
Singer, Sara J.
5
Richter, Jason P.
4
Bazzoli, Gloria J.
3
Begun, James W.
3
Harless, David W.
3
Nembhard, Ingrid M.
3
Rathert, Cheryl
3
Street, Andrew
3
Beauvais, Brad
2
Brewer, Carol S.
2
Castelli, Adriana
2
Chalkley, Martin
2
Chien, Alyna T.
2
Chukmaitov, Askar S.
2
Djukic, Maja
2
Gowen, Charles, III.
2
Kazley, Abby Swanson
2
Kim, Forest S.
2
Kovner, Christine T.
2
Laudicella, Mauro
2
Martin, Stephen
2
Mazurenko, Olena
2
McAlearney, Ann Scheck
2
McFadden, Kathleen L.
2
McHugh, Matthew D.
2
Menachemi, Nir
2
Oppel, Eva-Maria
2
Qiu, Liangfei
2
Rubenstein, Lisa V.
2
Santos, Rita
2
Smith, Peter C.
2
Song, Paula H.
2
Trinh, Hanh Q.
2
Vogus, Timothy J.
2
Williams, Eric S.
2
Young, Gary J.
2
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CHE research paper
Health care management review : HCM review
Production and operations management : the flagship research journal of the Production and Operations Management Society
International journal of hospitality management
56
Journal of health organization and management
48
Journal of health economics
47
Working paper / National Bureau of Economic Research, Inc.
44
NBER working paper series
41
NBER Working Paper
38
Quality management journal : QMJ
36
The TQM journal : the international review of organizational improvement
33
Health marketing quarterly
32
Health economics
25
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
22
International journal of contemporary hospitality management
20
Management science : journal of the Institute for Operations Research and the Management Sciences
20
The service industries journal
20
International journal of pharmaceutical and healthcare marketing : IJPHM
19
International journal of productivity and quality management : IJPQM
18
Journal of hospitality marketing & management
18
The European journal of health economics : HEPAC ; health economics in prevention and care
18
International journal of quality and service sciences
17
Total quality management & business excellence
17
Discussion paper / Centre for Economic Policy Research
16
Health care management science
15
Journal of service management
15
Ruhr economic papers
15
Journal of business research : JBR
14
International journal of health care finance and economics
13
Technological forecasting & social change : an international journal
13
International journal of quality & reliability management
12
Manufacturing & service operations management : M & SOM
12
Service business
12
The European journal of health economics
12
Discussion paper series / IZA
11
Health economics review
11
International journal of services and operations management
11
Production and operations management : an international journal of the Production and Operations Management Society
11
Tourism management : research, policies, practice
11
European journal of operational research : EJOR
10
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ECONIS (ZBW)
104
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1
Learning from patients : the impact of using patients' narratives on patient experience scores
Nembhard, Ingrid M.
;
Matta, Sasmira
;
Shaller, Dale
; …
- In:
Health care management review : HCM review
49
(
2024
)
1
,
pp. 2-13
Persistent link: https://www.econbiz.de/10014455355
Saved in:
2
Workload, nurse turnover, and patient mortality : test of a hospital-level moderated mediation model
Subramony, Mahesh
;
Vogus, Timothy J.
;
Chadwick, Clint
; …
- In:
Health care management review : HCM review
49
(
2024
)
1
,
pp. 23-34
Persistent link: https://www.econbiz.de/10014455375
Saved in:
3
Physician selection for hospital integration : theoretical considerations and empirical findings
Alinezhad, Farbod
;
Post, Brady
;
Young, Gary J.
- In:
Health care management review : HCM review
49
(
2024
)
2
,
pp. 94-102
Persistent link: https://www.econbiz.de/10014508016
Saved in:
4
Body work and body meanings in patient-centered care : health care professionals and patients with disabilities in Italian hospitals
Brizio, Greta Elisabetta
;
Paolino, Chiara
- In:
Health care management review : HCM review
49
(
2024
)
2
,
pp. 103-115
Persistent link: https://www.econbiz.de/10014508017
Saved in:
5
Paying for health gains
Siciliani, Luigi
;
Gaughan, James
;
Gutacker, Nils
; …
-
2021
Persistent link: https://www.econbiz.de/10013169451
Saved in:
6
Provision of chaplaincy services in U.S. hospitals : a strategic conformity perspective
White, Kelsey B.
;
Lee, Shoou-Yih Daniel
;
Jennings, J'Aime C.
- In:
Health care management review : HCM review
48
(
2023
)
4
,
pp. 342-351
Persistent link: https://www.econbiz.de/10014375069
Saved in:
7
If you say so : a mixed-method study of hospital mergers and quality of care
Westra, Daan
;
Angeli, Federica
;
Kemp, Ron
;
Batterink, …
- In:
Health care management review : HCM review
47
(
2022
)
1
,
pp. 37-48
Persistent link: https://www.econbiz.de/10012814549
Saved in:
8
Prosocial behaviors and economic performance : evidence from an online mental healthcare platform
Yan, Zhijun
;
Kuang, Lini
;
Qiu, Liangfei
- In:
Production and operations management : the flagship …
31
(
2022
)
10
,
pp. 3859-3876
Persistent link: https://www.econbiz.de/10013419409
Saved in:
9
Factors associated with patient trust in their clinicians : results from the Healthy Work Place study
Khullar, Dhruv
;
Prasad, Kriti
;
Neprash, Hannah
;
Poplau, Sara
- In:
Health care management review : HCM review
47
(
2022
)
4
,
pp. 289-296
Persistent link: https://www.econbiz.de/10013411895
Saved in:
10
Exploring characteristics of specialization as moderators of the link between specialization and patient experience of care
Schneider, Annika
;
Oppel, Eva-Maria
- In:
Health care management review : HCM review
47
(
2022
)
4
,
pp. 297-307
Persistent link: https://www.econbiz.de/10013411906
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