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~isPartOf:"CHE research paper"
~isPartOf:"International journal of productivity and quality management : IJPQM"
~person:"Drosos, Dimitris"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Customer satisfaction
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Großbritannien
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Drosos, Dimitris
Gravelle, Hugh
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CHE research paper
International journal of productivity and quality management : IJPQM
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Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece
Drosos, Dimitris
;
Tsotsolas, Nikos
;
Skordoulis, Michalis
; …
- In:
International journal of productivity and quality …
25
(
2018
)
4
,
pp. 491-505
Persistent link: https://www.econbiz.de/10011988637
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