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CLIC executive briefing
The journal of services marketing
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Zukunftsfeld Dienstleistungsarbeit : Professionalisierung - Wertschätzung - Interaktion
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International journal of hospitality management
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Services and employment : explaining the US-European gap
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Personnel psychology : a journal of applied research
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Exzellente Dienstleistungsarbeit : Wege der Professionalisierung
Abdelkafi, Nizar
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Center for Leading Innovation & Cooperation
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2013
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