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~isPartOf:"CRM-Erfolg"
~subject:"Consumer behaviour"
~subject:"Electronic Commerce"
~subject:"SME"
~subject:"Verkaufstechnik"
~type_genre:"Ratgeber"
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CRM - Erfolgsfaktor Kundenorientierung : mit Anwendungsbeispielen und Checklisten für den Mittelstand
Hubschneider, Martin
(
ed.
)
-
2007
-
2., überarb. und erg. Aufl.
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